“Ahmet was great - talked through the options for our BTL remortgage and advised on the products which suit our circumstances. The Habito portal is easy to navigate, the documents upload as well as security and identity checks were so easy to sort out. Fingers crossed we fly through with the application now!”
“Ahmet was quick & efficient in dealing with us for a remortgage for a buy to let property. He found the best deal at no extra cost to us (& I know this as I checked!) so will definitely use them again for my next remortgage. Hopefully the rest of the process is as smooth as dealing with him.”
“Used Habito twice now, once for a remortgage, and then again for arranging a new mortgage on a new home. Always really helpful, and great that their advice is free. Especially like the way you can do everything online.”
“Habito made the mortgage process easy from start to finish. Good communication helped us navigate the rapidly changing rates during these turbulent times in the market. Many thanks to Ahmet and the team.”
“Great experience. Ahmet was very helpful and quick to reply to all of my questions. I will be using Habito again in future as it was so easy to use. Thank you again Ahmet.”
“Pietro has been great throughout our remortgage. He explained the options clearly, moved quickly, and was proactive in securing a back-up deal early. Communication was fast and straightforward, and the process felt much less stressful than doing it alone. I’d happily recommend Habito (and Pietro in particular).”
“Ahmet truly was fantastic. He found a freat deal for me. He was informatuve throughout the process and responded to my emails in record time! Highly, highly recommend. Thank you Ahmet!”
“Pietro was fantastic and helped us secure a mortgage deal despite difficulties regarding employment and the mortgage provider drastically changing their affordability criteria. He was more than happy to go back to the lender on our behalf and worked hard to get us a deal that worked for us.
He was extremely fast to reply to messages and kept us updated throughout the whole process. We really appreciated his persistence and support and would definitely recommend him.”
“Olivia made the process really straightforward, guiding me through every step of the way and answering any questions I had promptly and knowledgeably. 10/10 for Olivia.”
“Olivia H (Liv) was so passionate about customer service! She went above and beyond to help with any question I had. She was quick and thorough in her research. A pleasure to speak with and always such a positive demeanour. Habito makes it so quick, easy and simple to sort something as important as your mortgage with no stress.”
“Olivia could not have been better in advising me throughout the process, she has made what is a very difficult experience, very easy. I will be telling everyone i can about how much i would recommend Habito, but in particular Olivia. Flawless.”
“Very good experience. Olivia was very knowledgeable and took proper time to understand my circumstances before offering clear guidance on what that would mean for a mortgage application. Switching between phone, email and live chat was frictionless. This is what good hiring/training and thoughtful customer experience design look like - great employees equipped with the right tools to communicate smoothly.”
“Olivia was wonderfully helpful. She was very patient with all of our queries and thorough in her explanations. Habito has been really clear and easy to use.”
“I’m very happy to recommend Habito and Olivia specifically. She was really proactive, responsive, helpful and friendly. We also found the Habito platform really easy to use.”
