Hammonds Furniture Reviews

“ After getting the measurements wrong twice, refusing a refund, and leaving us out of pocket for additional repairs and expenses, we cannot recommend Hammonds. ”

“ We asked for a partial refund calculated as simply the cost of a replacement (small double) bed and mattress, and nothing at all for inconvenience or loss of function of the room, even though this would be justified. ”

“ After two weeks of chasing and multiple emails, Hammonds finally arranged a visit — only for me to be told that Hammonds do not offer refunds “under any circumstances once you sign up. ”

“ Both times they did not dispose of their trash and had to pay for disposable which came to £500 despite having been promised a refund. ”

“ Communication was non-existent; I contacted Customer Relationship over ten times, only to hear admissions of “unprofessional and unacceptable” service and a disappointing refund suggestion. ”

“ SHAMBOLIC COMPANY I don't usually write reviews, but my advice is: DON'T USE THIS SHAMBOLIC COMPANY. We paid 5K for fitted wardrobes, and the subcontract fitters did not turn up! I had no contact from Hammonds, and I had to ring several times to receive an update. They offered £100 compensation, but when I asked for a refund as I wanted to cancel the fitting, they refused. I would never use this company again! ”

“ This was the final straw for me and I asked them to cancel my order and give me a refund after 4-5 Survey Changes and 3 fitting dates I wasn't going to wait a near further 3 months for my wardrobes. ”

“ I also asked for a refund after my second cancellation and was told a straight no. ”

“ I thought OK, these things happen, that's why they complete surveys, so accepted it would be different and was due a refund on the bit they couldn't do. ”

“ I was offered a small refund. ”