How would you rate
"Unfortunately the Handbook.com ( the entertainment website ) does not offer appropriate cancellation policies. If you fail to miss their cancellation deadline by even a single day, they will charge you for a full year of use regardless of whether or not the product is relevant to you.
I chair a mental health NFP in Australia and was trying to source talent for a TVC to promote our cause. I paid the initial fee (despite the highlighting of Free Handbook) but didn't for a moment imagine that if I missed the cut off by one day that it would cost me a full years subscription with no return or prorata is an unethical way to run your business"