Handmade Retail Reviews

Name: Handmade Retail
Address: The HayloftGawsworth Business CourtNorth RodeCongleton, Cheshire
Rating: 3.00

3.0 Rating 6 Reviews

50 %

of reviewers recommend Handmade Retail

Company Reviews

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Phone:

01625 837404

Email:

customercare@handmaderetail.co.uk

Location:

The HayloftGawsworth Business CourtNorth RodeCongleton
Cheshire
CW12 2NX

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Curtains ordered 8 June 2016 but the 2 week promise turned into 6 weeks, No communication from the company at all until chased and chased. Curtains finally arrived and no apology or discount. We then asked for a quotation for another window sent on 15 August and still, no response from the company. You get passed from one person to another. We actually checked to see if this was a real company and if maybe they had gone bust which was a concern as we had to pay in advance. The customer service we have experienced has at times been ok, but mostly we are ignored. I don't know how they continue to do business like this. I'm off to John Lewis now so that's £700 order they get instead of Handmade. It's shame and they really need to look at their customer service processes.”

Helpful Report

Posted 7 years ago

Hi Claire - Thank you for your comments. Apologies to hear this. The team have sent you through all the details of your quotation and follow up emails in regards to this quote. Please do contact the team on 01625 837 404 to discuss. Regards, Customer Support

Posted 7 years ago

Handmade Retail is rated 3.0 based on 6 reviews