“Wanted to leave my review for a while but never had time to do it. However, the product is so great that I wanted to thank the HoH team! I had a bracelet with 2 charms with my kids handprints made a couple of years ago and have been wearing it every single day. The only issue I had with it - a year after I received it, one of the charms fell off and I never found it. Not sure how this happened and it is quite upsetting so bear in mind to check your jewelry regularly to make sure parts do not get loose! Other thank this absolutely love the bracelet and every step of making the order was absolutely smooth! Highly recommend for those memorable keepsakes you will cherish forever and bring back wonderful memories each time you see them!”
Thank you for taking the time to share your experience! We're thrilled to hear that you love your bracelet and that the ordering process was smooth for you. We appreciate your feedback regarding the charm and will ensure our team continues to emphasize the importance of checking jewellery regularly. Thank you for your recommendation - it means so much to us! - Team HoH x
“Ordered 3 necklaces with my brothers ashes. They arrived in beautiful boxes, and we couldn't be more pleased with the Necklaces, they are truly special. We received regular updates from Hand on Heart on the progress of our order, and they arrived before the estimated delivery date. Definitely will recommend this company to other.”
Thank you for sharing your heartfelt review! We're so glad to hear that the necklaces exceeded your expectations and that you were pleased with the updates during the process. Your recommendation means the world to us - Team HoH x
Thank you so much for your wonderful review! We're delighted to hear that your experience was dignified and that you felt well-informed throughout the process. Your feedback is truly appreciated - Team HoH x
“First class service. From ordering to updating about the order and the care and quality received is outstanding. We would truly recommend. We would happily order again should we need to.
Thankyou so very much.”
Thank you for your fantastic review! We’re thrilled to hear that you experienced first-class service from start to finish. Your recommendation means the world to us - Team HoH x
Thank you for your wonderful feedback! We're so glad to hear that you found our service helpful and that we kept you informed throughout your order - Team HoH x
Thank you very much for your wonderful feedback! We're glad to hear that you found it easy to reach out to us and that your questions were answered promptly - Team HoH x
Thank you so much for your glowing review! We're thrilled to hear that you found the ordering process easy and that your delivery arrived on time - Team HoH x
“This is my second time ordering from this company beautiful items very professional caring buisness if I could leave more than 5 stars I would little mix up with my order I emailed and they replied same day and resolved issues within the day new item sent straight out very highly recommend .thankyou hand on heart jewellery.”
Thank you so much! We’re over the moon to hear that you enjoyed your experience with us again. Our team takes pride in providing professional and caring service, so it’s wonderful to know we resolved any issues swiftly. Your recommendation means the world to us! Thank you for choosing us - Team HoH x
Thank you so much for your fantastic review. We’re thrilled to hear that you found our service prompt and safe and that our tracking made the process clear for you - Team HoH x
Thank you for your wonderful review! We're delighted to hear that you experienced exceptional customer service throughout the process. Keeping our customers informed is a top priority for us, and your feedback truly means a lot to us - Team HoH x
Thank you so much for your wonderful review, Patricia! We're thrilled to hear that the necklace was exactly what you were hoping for and that your mum loved it. It means a lot to us to know you found it beautiful and delicate. Your support is truly appreciated - Team HoH x
“My experience was very good from start to finish, they said it would be 6-8 weeks but they delivered it in 5 weeks and I’ve worn it ever since. I love it 😊”
Thank you so much for your amazing review. We're thrilled that we delivered your piece ahead of schedule and that you've been enjoying it ever since. Your satisfaction truly means so much to us - Team HoH x
