“Yesterday we received absolutely abusive service in Chelsea centre by a lady at reception. I don't mind standing in lines and waiting. But when you are dealing with kids anxious about doctor visit, a little bit of care could have been provided and it would not cost anything really. While we were waiting and then finished payment for the serivce, our 5 year old daughter asked for a toy which was in the box next to the reception lady. When asked for that, the reception lady did not give it, as apparently she started serving the next clients behind us, even though that would be just a 1 second manipulation for her. And I politely asked again and again to give a toy to the girl and so that we could just leave. We did not understand her logic, as she made as wait for more than 5 minutes with crying daughter, who only agreed to see a dentist because of this toy treat at the end of the visit. Then, again total inflexibility in scheduling a visit. No appointments during weekends.The doctor service itself is good. I cannot help but say, after this attitude you would want to visit some other place.”
“Absolutely disgusted. I travelled from Kent to London because past experience has been good. I checked on the cost of the appointment which was for a clean and check-up, I was told it’s £150 but will get 20% off, so total will be £120. This amount was fine with me, however when I went to pay it was £290, I literally couldn’t believe it and asked the receptionist why I was told £120, she said it was £65 per sealant, he had 3 and £20 to put flouride on the teeth. She just said well you are saving 20%, she could see how angry and upset I was. There was no mention of extra costs during the appointment, it was just added on. This is not about if someone can afford it it’s about principal, honesty and transparency. I will certainly not be returning. Shocking service. £290 for a 30 min appointment! Rip-off.”
“Had a wonderful trip to the dentist today. My 8 year old was so excited as if she was going to Disneyland.
Consultation with Dr. Amrita Singh was fantastic. Atmosphere is so welcoming and helps to build a very healthy relationship and a good habit of looking after your teeth.
If you are looking for a stress-free trip to the dentist and prevention (or catching problems early) of problems with your teeth, this is a place to go.
Worth every penny.
Thank you to all the staff for looking after us.”