“Terrible experience. They sent the wrong sizes, would never contact me to discuss, only emai. Then they questioned my integrity and told me "legally they could both refund me"....legally, realky???? Bad, bad bad.”
“Avoid avoid avoid. Their products are not displayed accurately on the website so they can be a very different colour to what you expected. Their returns policy is awful and done in such away to make very difficult to return. Complaints are done through an AI bot who has set replies. Finally escalated it to a real person via email who told me the website colour was wrong but that is just my bad luck. Refuse to accept responsibility and refuse to pay returns for their mistakes. There are better socks out there made by companies who actually care about their customers and not just their profit. Will never buy from them again”
