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He understands customer service.
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posted 1 month ago
- Penny Penn
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I purchased a Steam Spray Clean machine from the Sandy store. I could not remember if I had purchased a warranty. I called & talked to Devon (sandy) who could not have been more polite and patient with me. First of all I was shocked to see that you give customers up to 90 days for a refund or an exchange! But I had bought a warranty so either way I was covered.
I drove to the store, walked in no questions asked, I was in shock at the seamlessly, painless process! I sat pondering this in the parking lot for 2 minutes. I spent more time pondering it then I did actually completing the process. In fact, I have been at the McDonald’s drive-through for more time then what this took.
Between the customer service Devon provided and really everyone of the Sandy Store & the 90 day refund/exchanges combined with the replacement warranty program, you have earned a customer for life!! I will also recommend Harbor freight to everyone I know!
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posted 11 months ago
- Mandy
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Good experience and good service
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posted 1 year ago
- Anonymous
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On Saturday evening, while wiring a plug and service panel lockout on my house, the power went out.
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posted 1 year ago
- Hubert Smith