“Ordered 2 tops on sale, one was a birthday gift, no response to emails, no shipping after 3 weeks, I missed the birthday so ended up canceling order. Really bad customer service for online sales.”
“Good afternoon Hares&Grace, I am writing to you here, since you do not answer my emails or private messages on Facebook. We are on January 4th, and I have no news of the order I made on December 2nd, not even the tracking number of the shipment that I have requested on several occasions. I am going to proceed to put a claim and a bad votes reputation on all sites at my disposal.”
“Was sold a fragrance online, when it arrived it was in used condition (roughly 15ml missing). Got in contact and advised of the issue. Was informed I was I was lying and must have decanted some of the perfume myself. Very disappointed.”
