HARRYSTORE Reviews

1.2 Rating 180 Reviews
F
Happiness Grade

HARRYSTORE have a Customer Happiness Grade of F. Customers are happy with their customer service but are unhappy with their prices, delivery, returns process and refunds.

F

Price - High

0.00%
Industry Average
Found other gel pens on Amazon for a better price and a 100 count.
- Swattie
E

Delivery - Slow

40.00%
Industry Average
Absolutely useless keep your money for 1cmonth then say delivery lost and will send a refund. Avoid.
- Anonymous
Been two months waiting for delivery.
- Anonymous
6 weeks for delivery and still no sign of it. Same generic email replying saying the same thing "2 to 4 weeks for our delivery" there not listening that im on my sixth week.
- Anonymous
F

Returns Process - Difficult

0.00%
Industry Average
No customer support. DO not order from them!!!! I’ve been waiting on an order now since 3/25 and no returns your emails.
- Anonymous
After a couple of emails back and fourth, which usually take 3-5 days before they would respond back, their last email response was i did not follow their returns & refund policy.
- Ken
E

Refunds - Difficult

48.15%
Industry Average
Absolutely useless keep your money for 1cmonth then say delivery lost and will send a refund. Avoid.
- Anonymous
wrong address and even i submitted new address 1 hour later they said product shipped never received and never got refund been now 6 months and no contact now fake fake fake scammer beware
- Anonymous
Ordered a dress at the beginning of the year. It never arrived. Gave them the benefit of the doubt due to Covid but still nothing and no response to my queries and requests for a refund. I would NEVER order from them again
- Julie Dobson
B-
66.67%
Industry Average
I have recently had a couple of orders from Harrytoystore and I have been really pleased. Always good service and delivered as ordered. Returns and refunds without any issue. keep it up!
- Amber Taylor