Haus Direct Reviews

2.5 Rating 406 Reviews

37 %

of reviewers recommend Haus Direct

2.5

Based on 406 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Popular Questions:

Delivery

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Customer Service

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About Haus Direct:

Introducing the latest furniture styles and trends from season to season, inspired by you and your lifestyle, Products available for both domestic and contract customers, home, interiors and your living space all under one roof. Visit hausdirect.com

Visit Website

Phone:

01388 602 640

Email:

Sales@hausdirect.com

How quickly does Haus Direct resolve customer queries?

Helpful Report

(4 years ago)

Greater than 50% of reviewers feedback is Haus Direct takes over a week to resolve customer queries.

Helpful Report

(4 years ago)

61.11%

Industry Average

“ Love love love my Silas desk, thank you so much it was well worth the wait, 3 weeks delayed but with Brexit, Covid and transport issues this is totally understandable and thank you to ITD for an excellent service, I will be back!! 5* from the Wallace family. ”

- Sally Wallace

“ Thank you to Sam for your service to date, I know I’ve been a pain chopping and changing my order for our office but your service levels have been second to none, calm and patience and nothing but a delight to be serviced by you, a great credit to your company. A faultless experience. Stay safe. Janine (Greater Manchester) ”

- Janine

“ Thank you Haus Direct amazing service, beanbags arrived in time for the kids pressies and so so happy. Quality is better than expected and delivery experience was 4 days, no complaints from me! Wishing you a very Merry Christmas, I will certainly shop here again. ”

- Sophie (Leeds)

Haus Direct Reviews

Customer Service - Average