Hawkin's Bazaar Reviews

“ Never recieved order emailed them and was told it had been canceled despite not getting any email notification about this or refund. Toke many emails to establish what was happening with my refund customer service wasn't great ”

“ Driver went 3 times to wrong property and I have not received the item paid for. Please refund me, David Thomas ”

“ Faulty item that has been returned to the store twice for same reason broken wheel off remote control car but will not give refund or exchange on the item. ”

“ Wrote to see if I could get refunded for the delivery charge as it didn't come on the day I specified. ”

“ My purchase was out of stock and I was refunded with in a few days ”

“ Unable to get a refund, given a gift card instead which cannot be used online....no suitable replacement item in local shop. Missed birthday ”

“ I am writing very upsetting post , on the 22nd of December 2018 I purchased a scalelextric from your store in worthing west Sussex for my son's Christmas present, who was very excited about this gift and on Christmas day I unboxed the scalelextric and set it up. Unfortunately one of the cars keeped stopping or would come off the tracks befor it got not even half way around, my boy was very upset so I phoned up the store on 26th of December 2018 who told me it's not there problem and that I need to contact the scalelextric provider and see what they can do about it even though I brought it from your store itself, I decided to return the scaletrics after reading the receipt that stated if you are not happy with your product to return it withing 14 days of purchase, so I reboxed the product perfectly and returned it to the store , they told me they need to retest it to make sure it is actually broke and come back in an hour, already I feel like they are calling me a liar, so 45 mins passed and I went back to the store they had the scaletrics set up in the store in front of all other customers it was doing the same clearly not working, the staff were telling me that is how it's supposed to be, the shock of the customers faces it clearly was not, I said to one of the customers in store does that look write to you and he said he would take it straight back, the colleges seem to have found it quite amusing and the manager Jack or Jake was telling me he is not giving me a refund even tho it was clearly not working so for my own protection I had to record videos in the store of proof that I was not getting a refund and that the scaletrics was not working, the customers could not believe how I was being treated it was discusting I thought it would have just been a simple process but the manager for some reason was being very cocky infront of his colleges and customers, i am absolutely disgusted with the way I have been treated by ur members of staff in front of my children and customers and deserve an oppology for the way I have been treated and would love for you to see the cctv of that time or the videos I have with the way I was treated in your store I should have got a refund ”

“ It states on the receipt you can return items but doesn't mention anything about food! Absolute rip off then refuse to refund. ”

“ Item never arrived. Received refund without any explanation. Won't be ordering from you again. ”

“ A £80 Truck I bought was broke had to send numberous emails before anyone responded. I was told I was getting a refund. I still have had no email to confirm refund. ”