Hawkin's Bazaar Reviews

Name: Hawkin's Bazaar
Address: Yare House,62-64 Thorpe Road, Norwich
Rating: 4.51

4.5 Rating 1,021 Reviews

88 %

of reviewers recommend Hawkin's Bazaar

Company Reviews

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Metrics

4.5

Based on 1,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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help@hawkin.com

Location:

Yare House,62-64 Thorpe Road
Norwich
NR1 1RY

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Hawkin's Bazaar 5 star review on 24th October 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superfast delivery, really well packed would certainly recommend”

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Posted 3 years ago

“Fast delivery, well packed/protected , good price, excellent service, would certainly use again. ps Quality die cast model cars, for the money.”

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Posted 3 years ago

“I’ve bought from Hawkins for years and they always have interesting products at great prices and excellent service. Highly recommended.”

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Posted 3 years ago

“Everything I ordered was just what I wanted and excellent value. However,In my order from 21/07/21 there was an extra item which I didn't order,namely "Brain Freezer" Can you tell me how I can return this to you? Thank you.”

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Posted 3 years ago

“I bought one of your outdoor helicopters for my partner as Christmas present, opened it , charged as required but it cannot even get off the ground, trim is so bad. I have sent four (4) emails to customer service and phone calls with no response. I regret the direct purchase, if I had gone to Amazon, I would have gotten response by now. I would never deal with this company, very disappointed and annoyed I am a verifiable customer.”

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Posted 3 years ago

“I had 3 of your filled childrens Christmas stockings, excellent value thank you”

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Posted 3 years ago

“ordered a drone upon delivery found out the price had dropped which i was pretty upset about.upon opening found out no sd card which they say is included and also i am pretty sure it is supposed to come with two batteries not one. upset would be a understatement. this looks like a return to me and not a brand new item. waiting for reply but doubt very much i will get any help.you just cant trust anybody thease days.will not shop here again . buyer be aware this is not a trust worthy company.”

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Posted 3 years ago

“Unfortunately my order has not arrived (ordered 18/11).......none of my emails have been answered - the phone number on the website doesn't connect ??? Fml yet another online company that gets away with stealing money.....”

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Posted 4 years ago

“Parcel took way longer than the 5 working days stated. On top of that, the parcel comes with the contents listed on the outside, which is unhelpful. As especially at this time of year, many items would be Christmas presents, likewise with what I ordered, and the recipient of such present finds put what they are being given.”

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Posted 4 years ago

“Delivery note listing the contents was attached to the outside of the box of stocking fillers I had ordered. Completely stupid”

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Posted 4 years ago

“Well I couldn't be happier if I'm honest.. I Brought a slush puppy machine and was slightly dubious at the price been so cheap but when it EVENTUALLY turned up was a great product an extremely well packed”

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Posted 4 years ago

“Amazing customer service. I had a faulty item, and I had a very swift resolution of replacement offered and in the post. No quibble... no fuss.... just helpful service from a chap called gavin. Great example to others. Will use Hawkins again.”

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Posted 4 years ago

“When I ordered the Sparrowhawk VN2 Helicopter I did not expect a lot from it as it was priced so very cheaply. HOW WRONG I WAS. Not only is it fantastic it is wonderful value for money and works really well. The delivery was really efficient and the packing was really secure. I would say that I would not hesitate to buy from Hawkins Bazaar again, but I already have, I have bought another Sparrowhawk for my friend. I shall be using Hawkins Bazaar more in the future. Thank You.”

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Posted 4 years ago

“Outstanding customer service. Contacted looking for spare parts and was sent a new item instead! Very friendly, helpful service. Super quick delivery.”

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Posted 4 years ago

“I liked the speed and efficiency of the delivery and also the ease with which I could find fun things to buy! Great fun searching and taking me back to my childhood - my whole family thought it was great fun getting a stretchy alien each for Christmas and we had lotsa fun playing with them!”

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Posted 4 years ago

“I have no grouse with the goods - when I got them. My complaint is that the delivery company, DPD, were a farce. They made no attempt to deliver to the correct address. I was in all day. They sent a photo of where they had tried to deliver (nowhere near me). I rejected the offer to retry in 5 days as I needed the items urgently and opted to drive to a collection point some distance away. For this failed service I had to pay an extra £3.49!”

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Posted 4 years ago

“Not what I was expecting, even though the stockings where at a reduced price they were not worth it!!!!!!!”

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Posted 4 years ago

“Fantastic customer service! Contacted Hawkin's Bazaar to inquire about some spare blades for a drone I had recently purchased. Unfortunately the blades were not sold as a separate part for this model, however the person who answered my enquiry (Anthony) went out there way to find me some from around the office and post them to me free of charge.”

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Posted 4 years ago

“I get emails tempting to shop online but when you proceed to check out they say unfortunately they are unable to ship any orders at this time. When I emailed customer services to ask them if this was correct they replied unfortunately we are unable to ship any orders at this time. Our local branch in Truro is closing down . I wonder if Hawkins Bazaar are in serious financial difficulties ? Are the administrators getting ready to knock on their door ?”

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Posted 4 years ago

“Very easy site to use very easy to order great service and communication from the company.”

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Posted 4 years ago

Hawkin's Bazaar is rated 4.5 based on 1,021 reviews