Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Hawkin's Bazaar Reviews

4.5 Rating 1,021 Reviews

88 %

of reviewers recommend Hawkin's Bazaar

Company Reviews

4.5

Based on 1,021 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

$Read Hawkin\'s Bazaar Reviews$

Visit Website

Email:

help@hawkin.com

Location:

Yare House,62-64 Thorpe Road
Norwich
NR1 1RY

Write Your review

Tell us how Hawkin's Bazaar made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hawkin's Bazaar 5 star review on 24th October 2019

Hawkin's Bazaar 5 star review on 3rd June 2019

Hawkin's Bazaar 5 star review on 3rd June 2019

Hawkin's Bazaar 5 star review on 23rd January 2019

Hawkin's Bazaar 5 star review on 15th January 2019

Terence Johnson

Hawkin's Bazaar 4 star review on 20th September 2016

Hawkin's Bazaar 4 star review on 20th September 2016

2

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought one of your outdoor helicopters for my partner as Christmas present, opened it , charged as required but it cannot even get off the ground, trim is so bad. I have sent four (4) emails to customer service and phone calls with no response. I regret the direct purchase, if I had gone to Amazon, I would have gotten response by now. I would never deal with this company, very disappointed and annoyed I am a verifiable customer.”

Posted 3 years ago

“ordered a drone upon delivery found out the price had dropped which i was pretty upset about.upon opening found out no sd card which they say is included and also i am pretty sure it is supposed to come with two batteries not one. upset would be a understatement. this looks like a return to me and not a brand new item. waiting for reply but doubt very much i will get any help.you just cant trust anybody thease days.will not shop here again . buyer be aware this is not a trust worthy company.”

Posted 3 years ago

“Unfortunately my order has not arrived (ordered 18/11).......none of my emails have been answered - the phone number on the website doesn't connect ??? Fml yet another online company that gets away with stealing money.....”

Posted 3 years ago

“Parcel took way longer than the 5 working days stated. On top of that, the parcel comes with the contents listed on the outside, which is unhelpful. As especially at this time of year, many items would be Christmas presents, likewise with what I ordered, and the recipient of such present finds put what they are being given.”

Posted 3 years ago

“Delivery note listing the contents was attached to the outside of the box of stocking fillers I had ordered. Completely stupid”

Posted 3 years ago

“I get emails tempting to shop online but when you proceed to check out they say unfortunately they are unable to ship any orders at this time. When I emailed customer services to ask them if this was correct they replied unfortunately we are unable to ship any orders at this time. Our local branch in Truro is closing down . I wonder if Hawkins Bazaar are in serious financial difficulties ? Are the administrators getting ready to knock on their door ?”

Posted 4 years ago

“Very disappointing gifts in the prefilled adult Christmas stockings. I have bought them previously and they were really good but this time the gifts appeared to be aimed at a 14 year old. The only thing that made them an adult stocking was the inclusion of an “alcohol jelly mould”. I did email the company after Christmas to inform them of my disappointment but haven’t had a reply. I’m not expecting nor asked for any form of compensation but would have liked an acknowledgement and explanation for the gift choices that they appeared to find acceptable for an adult. I won’t be using them again.”

Posted 4 years ago

“problems with small value items missing too much bother to chase!”

Posted 4 years ago

“Never recieved order emailed them and was told it had been canceled despite not getting any email notification about this or refund. Toke many emails to establish what was happening with my refund customer service wasn't great”

Posted 4 years ago

“Just received my order, Christmas Presents for my own Children and family. EVERY SINGLE ITEM is crushed!! Boxes are not salvageable. Even the main package box they where delivered in is totally smashed and ripped open.”

Posted 4 years ago

“I ordered a Harry Potter snow globe. It was a white blub . I think it was suppose to be a bird but would need a very good imagination . Wouldn’t give this to anyone”

Posted 4 years ago

“My order never arrived and communication with the customer service ended promptly on their behalf. Nothing was ever sorted and I still don’t have my item. Extremely disappointing and patronising. Will not use again.”

Posted 4 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to leave us feedback, we will certainly take your comments on board and we are sincerely sorry we were unable meet your expectations on this occasion, if there is anything you'd like to discuss further, please don't hesitate to contact us online or in writing. Kind Regards The Hawkin Review Ream

Posted 4 years ago

“Driver went 3 times to wrong property and I have not received the item paid for. Please refund me, David Thomas”

Posted 4 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to leave us feedback, we will certainly take your comments on board and we are sincerely sorry we were unable meet your expectations on this occasion, if there is anything you'd like to discuss further, please don't hesitate to contact us online or in writing. Kind Regards The Hawkin Review Ream

Posted 4 years ago

“Hi the items came damaged”

Posted 4 years ago

“Never works stay away from them”

Posted 4 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to leave us feedback, we will certainly take your comments on board and we are sincerely sorry we were unable meet your expectations on this occasion, if there is anything you'd like to discuss further, please don't hesitate to contact us online or in writing. Kind Regards The Hawkin Review Ream

Posted 4 years ago

“Extremely poor service especially by Sabrina Dee who needs customer service training and listening skills when the customer is speaking to her rather than talk over them. Faulty item that has been returned to the store twice for same reason broken wheel off remote control car but will not give refund or exchange on the item. Even after mentioned the consumers Rights Act 2015, she still doesn’t feel that I deserve a refund. Very upset grandson who has a car that he can not play with. They even have ‘This guarantee does not affect any rights you have under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.’ Mentioned on their website about hassle free returns in Uk. We would be grateful for someone to contact us to discuss this further to resolve the issue.”

Posted 4 years ago

“Great prices. Shocking customer service. You really cannot beat the fantastic sale prices. However forget about any sort of customer care. Always enjoyed the retail shops in town. Online you have to grit your teeth and hope.”

Posted 4 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to leave us feedback, we will certainly take your comments on board and we are sincerely sorry we were unable meet your expectations on this occasion, if there is anything you'd like to discuss further, please don't hesitate to contact us online or in writing. Kind Regards The Hawkin Review Ream

Posted 4 years ago

“We bought a RC car from Hawkins for £75. Within 2 minutes a component broke off near the wheel. I contacted Hawkins for a spare part to fix. They dont stock parts and referred me to a link which turned out to be a guy in China pretending to be in the UK. I ordered the parts online for £16 and they never arrived. So the car is useless to us, what a waste of money, it could have been so much fun. Dont buy a car from Hawkins unless they stock spares for it!”

Posted 4 years ago

“Baught an RC Helicopter flew it for 30 seconds and it just fell out of the sky whilst being out of control. On getting to it the rear rotor was missing, couldn't see it any were. Contacted customer services and they said they would send me a new part, but there where 2 bare wires sticking out of the helicopter, so i asked what they wanted me to do with them, and they said the broken helicopter was my fault and its out of warranty. I had had it 5 mins. DISGRACEFUL support from Hawkins customer services. I sent pictures showing no damage to the helicopter. It looks like the rear rotor just flew away when i operated it. Now to end a bad story they wont reply to my e.mails. DISGRACEFUL.......”

Posted 4 years ago

$Read Hawkin\'s Bazaar Reviews$

I'm really sorry to see you've left us a two star review - we are sincerely sorry we were unable meet your expectations on this occasion and that you are not happy with the service. Our Customer Support Manager is aware and is currently investigating this further and will be in touch with you accordingly from help@hawkin.com.

Posted 4 years ago

“Worded my purchase as if I was getting a chase but got a normal funko pop”

Posted 5 years ago

«
1
2
3
»

Hawkin's Bazaar is rated 4.5 based on 1,021 reviews