Hawkin's Bazaar Reviews

Name: Hawkin's Bazaar
Address: Yare House,62-64 Thorpe Road, Norwich
Rating: 4.51

4.5 Rating 1,021 Reviews

88 %

of reviewers recommend Hawkin's Bazaar

Company Reviews

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Metrics

4.5

Based on 1,021 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

$Read Hawkin\'s Bazaar Reviews$

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Email:

help@hawkin.com

Location:

Yare House,62-64 Thorpe Road
Norwich
NR1 1RY

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Hawkin's Bazaar 5 star review on 24th October 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Where is my order? Still waiting no answer? Best regards Edwin”

Helpful Report

Posted 4 years ago

“The kaleidoscope I perchased for just under £5 is very poor value for money.”

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Posted 4 years ago

“Great products if you want something a little different as a gift lots of strange and interesting gifts. Had some problems with my delivery being delayed and then duplicated with the hassle of having to return items. If there had not been delivery issues I would have scored 5 out of 5.Will visit a shop next time”

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Posted 4 years ago

“For several years we have bought the children's stockings and been happy. This year it was very disappointing. Low quality gifts, poor value for money, duplicates from last year.”

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Posted 4 years ago

“I would never order online at Hawkins. As the delivery company sent my order to another address. The delivery company lied when I was going to receive my order. The box how it came was disgraceful. Never again.”

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Posted 4 years ago

“Really disappointed with the stockings this year paid 75 quid for 3 of them and some of things in there are crushed and to say it should have £50 worth of items isn’t true, I’ve got to out to buy more things to fill them up ... was so much better last year”

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Posted 4 years ago

“I bought 2 stockings 1 x adult male and 1 x teenage boy. Identical contents except for jelly shots in the adult one and a bugle in the teenage..used them for the last 5 years and not had this before...shame.”

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Posted 4 years ago

“The prefilled stockings not worth £25. Boys 8+ was filled with girls things. I had to swap some of my girls 14+ one with the boys one. Very disappointed.”

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Posted 4 years ago

“Delivery was over a week later than stated online at point of order. No dispatch email was received as per order confirmation.”

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Posted 4 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to leave us your feedback. We aim to provide our customers with a good standard of service and I am very sorry that we did not do so on this occasion. That said, we will certainly review how we handle this approach in future.

Posted 4 years ago

“Bought a mattress for the baby we are expecting. Paid extra to make sure it got delivered on Saturday as we knew we wouldn't be in. It came early and got left with a neighbour which was frustrating as I hadn't received any dispatch information either. Wrote to see if I could get refunded for the delivery charge as it didn't come on the day I specified. I would of had free delivery and not needed to pay on the friday. My messaged got ignored and I never got a refund or answer. Very annoyed at the customer service.”

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Posted 4 years ago

“I would like to write a review but as yet have not received the items I bought !!!!”

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Posted 4 years ago

“Really disappointed Surprise Stockings ordered early December to ensure arrival before Christmas as was going to Europe from UK not only failed delivery but failed to inform me until the end of January I realise it is a busy time but expected more. Stockings themselves were great and very well received by the children exceeding my expectations.”

Helpful Report

Posted 5 years ago

$Read Hawkin\'s Bazaar Reviews$

I'm sorry to see you've left us a two star review - we are sincerely sorry we were unable meet your expectations on this occasion - we will certainly investigate this with our courier so we can further understand what occurred. If there is anything you'd like to discuss further with regards to your review or experience, please do not hesitate to contact our customer support team on help@hawkin.com

Posted 5 years ago

“I ordered 3 stockings different age groups was not impressed with two of them as one of them was for a eight year old and had a lot of three year old stuff in it other one was for an adult some stuff in this one was for children was not worth the money.”

Helpful Report

Posted 5 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to leave us feedback, we will certainly take your comments on board and we are sincerely sorry we were unable meet your expectations on this occasion, if there is anything you'd like to discuss further, please do not hesitate to contact us on help@hawkin.com

Posted 5 years ago

“My purchase was out of stock and I was refunded with in a few days”

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Posted 5 years ago

“My wife bought me a recon observation drone for my birthday which was my first ever drone.After reading the instructions and setting the drone and the controller up we had take off about thirty seconds later I managed my first flip great I thought ! Next second the drone started to go higher and higher I had no control after that it seemed to have a mind of its own my friend took a photo as it dissappear never to be seen again .”

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Posted 5 years ago

“Bought the mensa puzzle box. Poorly made as inside mechanism came unstuck on first opening. Couldn't be bothered to return, easier to put in bin.”

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Posted 5 years ago

“Box so badly damaged unable to give as present as planed. didn't realise the goods were seconds or damaged stock or would not have purchased. Paints, glue and brushes missing that are supposed to be included - according to the box info. Damage difficult to tell from pic's but one side of lid all bent/creased and not sealed when it arrived and unpacked from outer box.”

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Posted 7 years ago

“Number of items ordered, had to chase for delivery to be informed that parcel had been lost in transit. Had I not have chased, then we would have had some very disappointed children that didn't get a gift from Father Christmas at our party. Also the free gift arrived broken.”

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Posted 7 years ago

$Read Hawkin\'s Bazaar Reviews$

We’re really sorry to hear your comments and this is something we will certainly investigate this further with our courier.

Posted 7 years ago

“Absolute rip off for the products (SYMA X8W) I bought the drone from your store thinking it was cheap (£120) and then I went to a drone shop and I told a member of staff I bought the drone he said how much for and I said £120 and he said that it was a absolute rip off I could've bought it there for £90 I'm not impressed at all ????????????”

Helpful Report

Posted 7 years ago

$Read Hawkin\'s Bazaar Reviews$

We're sorry to hear your comments. We always try to keep our prices competitive with other retailers and we can only apologise that you feel this is the case. We will pass over your comments to our purchasing team to review the price of the item in question.

Posted 7 years ago

“I ordered two items and paid for them on hawkins website and have recieved no e-mail with conformation of my order and have not recieved my goods in the time stated. whats going on? will not use this company again.”

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Posted 7 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for your comments. I'm really sorry to hear you haven't heard anything about your order. Unfortunately we cannot find an order associated to you, however you can email our customer support team who will be happy to assist you further.

Posted 7 years ago

Hawkin's Bazaar is rated 4.5 based on 1,021 reviews