HeadKandy Hair Reviews

Name: HeadKandy Hair
Address: The Salon, Unit A, parkway shopping centre, Coulby Newham, Middlesbrough, North Yorkshire
Rating: 4.69

4.7 Rating 65 Reviews

92 %

of reviewers recommend HeadKandy Hair

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About HeadKandy Hair:

Premium hair extensions and professional hair care designed to deliver flawless results. Based within our viral Super Salon and led by industry expert Janine Taylor, our collections combine elevated quality, over 20 years of hairdressing expertise and confidence boosting transformations.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have worn extensions on and off for around 17 years and was so excited to try this brand. I had 24 inch nanos. The quality was really bad, they were lovely and soft after being brushed but within 10 minutes they would be matted and awful. They would also never hold a curl, I had them fitted in the headkandy salon and on my refit had them curled but they were straight again by the time i got home. I bought all the correct aftercare too. I wore them for 4 months before I decided to cut my loses and try beauty works which is a million times better quality.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for taking the time to leave your feedback. We’re really sorry to hear about your experience with your extensions. As this review has been left anonymously, we’re unable to contact you directly to look into this further or try to make things right. Just to clarify, the salon you mentioned operates separately from our business. We are the hair extension supplier, and while we do supply them with our products, the salon itself is independent. As this isn’t a verified review, we can’t confirm you as a customer of ours, but we always want anyone who has concerns to get in touch with us directly. That way we can investigate properly and do our best to resolve any issues. Kind regards, HK Supeiror

Posted 8 months ago

“Hair really isn't great. Sheds like mad from the weft. Had it a couple of weeks and it is probably half the thickness. Only wash once a week and use really good shampoo and conditioner, heat protection etc. I have been wearing extensions for about 12 years so I know how to look after them. Used Remy Cachet for years but thought I would try these as they were slightly cheaper and the quality of Remy Cachet has gone downhill recently. Only good thing I would say is the thicknes at the ends matches the top or did when I first got them.”

Helpful Report

Posted 9 months ago

Hi Katie, Thank you for sharing your feedback. We’re really sorry to hear that you’ve experienced shedding with your extensions. This is certainly not the standard we aim to deliver, and we completely understand how frustrating it must be. We take great pride in the quality of our hair, and if there are ever any concerns, we always encourage customers to contact us right away so we can look into it and put things right. Thank you again for taking the time to leave your review. Kind regards, HK Superior Team

Posted 8 months ago

HeadKandy Hair is rated 4.7 based on 65 reviews