“I understand that covid has affected delivery. But I can't even track my item to know that it's at least still coming and not lost. It's been about a month and a half since I placed my order and any contact with Heavy Metal Merchant has not been helpful.”
“Very happy with the prompt delivery, even though there is an Australia wide Covid-19 pandemic and knowing delivery is an issue, I still received My T-Shirt within the timeframe I was advised 7-10 days. Thank You Heavy Metal Merchant with the prompt delivery of a Quality T-Shirt. One Very Happy Customer.”
“I found this place when I used to live in Perth, Australia many many years ago, they are one of the rare beauty metal shops in the world dedicated to everything metal official and high quality.. even when I moved back to New Zealand, I've continued to order from them online. Fast delivery and never disappointed!!! All items in this last order are excellent. Thanks Heaps again!!”
“I have been absolutely delighted with every single item I have ever purchased from Heavy Metal Merchant and will definitely continue to be a patron into the future”
“Excellent customer service, always ready to help & problem solve. If they don't have what you're after they find it. Great Australian bussiness which i will always go out of my way to support.”
“Excellent service alway's prompt help out with any questions or queries!! Have ordered plenty of gear off them, sic range of metal shirts and merch 5 stars everytime!! 🤘🤘”
“Great service, have purchased many items over the years & will purchase many more no doubt. Only once was there a problem (aus post at fault) but HMM sorted me out. Highly recommended company with a great range of authentic gear.”
“I don't want to say i feel like i got scammed, but the back patch i received is not what was advertised, my patch arrived with the image shifted 1.25cm to the left and the edges are not even. I've been trying to get a good quality meshuggah patch for what feels like forever and i guess the hunt continues, thought i found the holy grail but i guess not.”
