Hell Bunny Reviews

3.67 Rating 3 Reviews
67% of reviewers recommend Hell Bunny
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"I bought twice directly from their website and both times had a terrible experience, as they contacted days after the purchase to say the items were out of stock. First time it was not a big loss but second was. I always do my Christmas shopping on Black Friday, I check various websites to see what sales they offered. I was after a coat, Hell Bunny didn't have it on sale while others did, but I had a coupon for a 20% off so I thought I'd buy it from them. As I paid for the coat I was left without money and didn't buy anything else. The offer next day delivery, so the coat should have been with me by Tuesday. But on Tuesday evening I get an email saying that my coat is out of stock so they're cancelling my order and they offer a 10% discount, stupid thing when I used a 20% off. Of course by Tuesday every sale is finished, so I can find this coat or other on sale. The failed to contact me in time so I missed all chances to get a coat in the sales. They're customer service is not helping and they didn't offer any alternatives. I'm so upset, I could have bought that coat or other at a great price if they have told me on Monday. I've learned the lesson, don't buy from their website, find other stockists that actually care about their customers."
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Posted 11 months ago
Are you Hell Bunny? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback Hell Bunny receives and that when things do go wrong you do your best to put things right. Reply Free
"Recently bought a coat and it was so beautiful, reasonable price and super warm for winter! Makes me feel like a Gothic princess"
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Posted 1 year ago
"Beautiful dresses, quick delivery and super helpful staff who swapped my sizes over really quickly. Love Hell Bunny!"
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Posted 1 year ago
Hell Bunny is rated 3.67 based on 3 reviews

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