Herbs on the Hill Reviews

3.0 Rating 2 Reviews
50 %
of reviewers recommend Herbs on the Hill

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Anonymous
Anonymous  // 01/01/2019
Absolutely no customer service, they ignore your emails, messages, tickets and no one answers their phone. The website does not tell you when thing are not in stock but still take your payment and expect you to wait until they receive stock and be physic to realise this. Their 48hr tracked service is only from the day they eventually post it which could 2 weeks after placing your order. Despite requesting cancellation of the order by emails they don't acknowledge or through a PayPal dispute they still send the items and ignore my request to cancel it. I don't recommend them purely through their very poor service. I'm no longer interested in what their items might actually be like which is a shame
Helpful Report
Posted 11 months ago
Herbs on the Hill is rated 3.0 based on 2 reviews