“Didn't like my Hidden Crown wrap ponytail at all! The hair was really shiny and look so fake. There was very little Velcro to wrap the hair around your ponytail. Also, the wrap ponytail wouldn't hold my ponytail in place. Too heavy because no support to hold your hair. So dissapointed in this product. I do not recommend purchasing the wrap ponytail and also the ponytail hook. Could send back because I cut the tab. Will not purchase again. Cost a lot and poor quality.”
Hello Elsie
We are sorry to hear that you are not completely satisfied with your Hidden Crown Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at contact@hiddencrown.com and include a photo of your extensions so we can take a look at the issue. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
“I really love the color and feel of it but I do not like the way it just sits on my head with no clips to attatch it. Unfortunatley I won't ever wear it and I know I can't return it since I took it all the way out of the packaging. I'm out $300 but lesson learned, I guess.”
Hello,
We are sorry to hear that you are not completely satisfied with your Hidden Crown Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at contact@hiddencrown.com and include a photo of your extensions so we can take a look at the issue. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
“I hate it. I’ve ordered extra extension hangers bc I love them. But ash is gold and orange and I hate it. And the worst part is I can’t return it. Bellami has a more ash time. I’m so unhappy. And I wanted to love it bc I have alopecia”
Hello Ally
We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
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