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HireAHelper Reviews

4.8 Rating 97 Reviews
95 %
of reviewers recommend HireAHelper
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A Plus Movers in CT were hired to load my storage container were late, unprepared and unprofessional upon arrival. All documented in real time. I had to insist that they use the protective blankets that I PROVIDED because they were damaging my inventory as they were moving my items into the storage container. They loaded the POD poorly resulting in over $4000 worth of damage, discovered after my POD was delivered and unloaded by very good movers I hired. This included a complete loss of my $3000 mattress. After providing all the photos of the damage, including how the container was loaded, I was offered $200 for my loss. The cap for the basic coverage for damage is $1000. The claims department refuses to provide the max protection. This is my third moving company I hired through HireAHelper in three years.
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Posted 1 month ago
HireAHelper is a complete grift of a "scheduling" vendor. They trick you into an "estimate" but if you overestimate the time and labor needed, they'll steal that overestimated total from you too. It's all your responsibility to estimate correctly.. otherwise they'll force you into the extra charges you agreed to... though it's a dirty trick. Always read the fine print with these types. I estimated 4 hours with 3 movers. The job took half that long. The moving company itself was great (Lucky Movers in Los Angeles, CA). I'd be happy to compensate them well with tip. I did ask them if they'd accompany me to another site for the additional 2 hrs of labor, but they refused citing another job they needed to get to at 3pm. How did they have another job at 3pm when I had them scheduled until 5pm, if they were to fill all 4 hrs? So, I called HireAHelper to question the charges.. as I thought it was an estimate with final billing based on the amount of labor used. Not so. I was to pay $750 total for 2 hours of 3 men moving my family's belongings from a storage room inside a building into a moving truck outside. Not complicated and the movers were great and fast. But $750? And they could only stay 2 hrs? HireAHelper refused to work with me and immediately charged the $750 after I told them I was disputing such a large amount.. this was while they told me they would not charge me until a supervisor called me the next day. Awful, horrible experience with HireAHelper specifically. They will have a 1 star review on every site I can find. That's for sure. These people should be shut down.
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Posted 6 months ago
Normally, I prefer to handle things myself, but when a technical issue persisted, I knew I needed help. A friend suggested Mrs. Francesca, and I’m so grateful I reached out. From the start, she was approachable, professional, and thorough in addressing my concerns. The whole process was stress-free, and everything was resolved swiftly.
HireAHelper 1 star review on 28th June 2025
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Posted 9 months ago
Normally, I prefer to handle things myself, but when a technical issue persisted, I knew I needed help. A friend suggested Mrs. Francesca, and I’m so grateful I reached out. From the start, she was approachable, professional, and thorough in addressing my concerns. The whole process was stress-free, and everything was resolved swiftly.
Helpful Report
Posted 9 months ago
Normally, I prefer to handle things myself, but when a technical issue persisted, I knew I needed help. A friend suggested Mrs. Francesca, and I’m so grateful I reached out. From the start, she was approachable, professional, and thorough in addressing my concerns. The whole process was stress-free, and everything was resolved swiftly.
Helpful Report
Posted 9 months ago
HireAHelper is rated 4.8 based on 97 reviews