“Good day all,
My name is Blaise Kazaba, I live in Marina Da Gama,Cape Town.
I bought my Hisense Laser TV some times back,but it had a small problem recently.
Hirsch Milnerton were very helpful by answering my call on a Sunday...then keeping in touch with me even during weekends.
They organized a technician(Riedwaan)to come fetch the Laser and fix it,which was done in less than 4 days.
Then they sent also another technician to help calibrate the Laser to the screen...I. really appreciate their efforts 👌
Big ups to Nischan, the store manager and Winston who were both very professional and indeed helpful with all the staff.
Special thanks also go to Pieter who came to help me calibrate the Laser to the screen,he is very professional and very good with what he does👌 .
Thanks also to Riedwaan who was in charge of repairs...
I highly recommend 👌 Hirsch Milnerton to everyone who strives for quality and most importantly, GOOD SERVICE AFTER SALES.
Keep it that way,you made me very happy and I am now enjoying my Laser again 😄
Kind regards,
Blaise Kazaba”
“I would like to express my sincere appreciation to Christian Tshimanga and the Hirsch team for the exceptional service I recently received.
What started as a frustrating situation with a faulty refrigerator ultimately turned into a very positive customer experience. Throughout the process, Christian kept me informed, followed up consistently, communicated regularly via email, WhatsApp and telephone and always made me feel that my concerns mattered.
What impressed me most was that he took the time to understand the bigger picture. This was not simply about replacing a faulty appliance, but about finding a suitable solution for a matching twin-set refrigerator configuration that formed part of our kitchen design. He remained committed to finding the right outcome and went far beyond what I would normally expect.
Having worked in retail myself, I know how rare it is to find someone who continues to provide this level of service long after the original sale has been completed.
I would also like to commend Hirsch as a company. The support provided throughout this process gave me confidence that Hirsch stands behind both its customers and its staff.
Thank you, Christian. Thank you Hirsch. Outstanding service, genuine care and a customer experience that has reinforced my confidence in your brand.”
“I would like to express my sincere appreciation to Christian Tshimanga and the Hirsch team for the exceptional service I recently received.
What started as a frustrating situation with a faulty refrigerator ultimately turned into a very positive customer experience. Throughout the process, Christian kept me informed, followed up consistently, communicated regularly via email, WhatsApp and telephone and always made me feel that my concerns mattered.
What impressed me most was that he took the time to understand the bigger picture. This was not simply about replacing a faulty appliance, but about finding a suitable solution for a matching twin-set refrigerator configuration that formed part of our kitchen design. He remained committed to finding the right outcome and went far beyond what I would normally expect.
Having worked in retail myself, I know how rare it is to find someone who continues to provide this level of service long after the original sale has been completed.
I would also like to commend Hirsch as a company. The support provided throughout this process gave me confidence that Hirsch stands behind both its customers and its staff.
Thank you, Christian. Thank you Hirsch. Outstanding service, genuine care and a customer experience that has reinforced my confidence in your brand.”
“We have been loyal customers of Hirschs for decades now. But I have to mention that the service from Hirschs Milnerton Nishan Ramkisson in particular has been exceptional. We got acquainted when my son moved to Cape Town and since then have only dealt with Nishan for all our purchases. Even though I am in Durban Nishan goes the extra mile to ensure I get the best service. He is extremely knowledgeable and his advice is very appreciated. But most of all his friendliness and eagerness to assist makes him so approachable.
Overall 10 out 10 for customer service every time .”
“We have been loyal customers of Hirschs for decades now. But I have to mention that the service from Hirschs Milnerton Nishan Ramkisson in particular has been exceptional. We got acquainted when my son moved to Cape Town and since then have only dealt with Nishan for all our purchases. Even though I am in Durban Nishan goes the extra mile to ensure I get the best service. He is extremely knowledgeable and his advice is very appreciated. But most of all his friendliness and eagerness to assist makes him so approachable.
Overall 10 out 10 for customer service every time .”
“We've been buying our big ticket items from Hirsch's in Milnerton for a while now. So naturally when wanting to get a Tempur bed which are not cheap we went to them because we know they are always well priced and we get great value from them. Jacques Brits, one of their sales people starting helping us on our decision, 1st via whatsapp then in store. His service and quite frankly everyone in the store was top class. We were approached many times by super friendly well trained knowledgeable staff on a couple of items. We walked out with a fair amount more than we went in looking for but really left very happy with the whole experience and the pricing we received was brilliant. I would rate them 6 stars. Thanks Hirchs Milnerton”
“Nothing went wrong, their products are very nice and they are the best quality I ever had. What made me happy is their induction stoves and the cast iron pots oh my goodness I'm so happy and satisfied and I don't see my self buying pots for a long time.”
“Went to the Milnerton store to buy a Bean to cup coffee machine.
Good selection to view.
Awsome service from Derusha the sales consultant and Vile the Phillips ambassador. Came home with a 5500 machine.
Enjoyed a great cup already!”
“Hirsch’s Milnerton offers excellent service with a wide range of quality appliances and home products. The staff are knowledgeable, friendly, and go the extra mile to help you find what you need. A great shopping experience for anyone looking to upgrade their home.”
“Absolutely love shopping at Hirsch’s Milnerton! 🌟 The staff are super friendly and helpful, the showroom is spotless, and the range of appliances and home essentials is top-tier. From expert advice to amazing deals, they never disappoint! Highly recommend! 👌✨”
“I had a great customer service experience at Hirsch’s Milnerton thanks to Ndimphiwe. He was incredibly helpful and patient, even when I started getting a bit impatient. He remained calm, listened to what I had to say, and took the time to explain the process clearly.
I really appreciated how he let me speak and then explained everything step by step. His professionalism and kindness left a great impression on me.
Thank you, Ndimphiwe!”
“Hirsch’s Springfield the best when it comes to customer satisfaction, all thanks are due to Skumbuzo the salesman who helped…thank you for advising I get an LG OLED, me and my family are enjoying the purchase”
“I've been having some issues with my oven and i decided to check what the market has to offer. Upon my arrival at Hirsch's Milnerton I was welcomed by a very calm and a very knowledgeable young man named Westley who laughed at all my silly jokes. After my purchase he said " thank you for the support sir". All of that made my day so thank you so, so much Westley may the good lord bless your Journey.”
“Jacques has given us the best possible service offering us options, understanding our requirements & always prompt with quotations.
Thanks Jacques
Www.woodhousekitchens.co.za”
“I wanted to express my appreciation for the wonderful shopping experience at Hirschs Milnerton. The store is visually appealing, and Nicholas provided exceptional assistance with my Defy oven and hob set purchase. He was knowledgeable, patient, and made sure I found the perfect appliance. Thank you”
“A big thank you to Bradley. Great Guy. Help me with what I needed giving is the best advice and service till the end with a smile. Reporting back to us Asap . Will be certainly purchasing there again.”
“A huge shoutout to Joseph from Midea at Hirch’s. His customer service was exceptional - he was incredibly knowledgeable, patient, and truly listened to my needs, ensuring I that I find the perfect product that fits my budget. I felt valued throughout my entire shopping experience at Hirsch's I would definitely recommend them to my whole entire community.♥️”
