“Have used the app since the very early days of Hive, without problem ‘till now that is. Have to close then reopen the app to make a temp’ adjustment to the heating as it will not lock and a message flashes up saying “cannot communicate with hub”. Have deleted and re downloaded the app but it makes no difference. Why mess with what was working perfectly but now doesn’t?
Not happy.”
“Items back-ordered for months, some parts of the order were cancelled without consultation or being given a choice. On the other hand, one package got lost in the mail and I received a replacement, and customer service was relatively quick and efficient once I contacted them.”
