Hobby Lobby Reviews

“ And today I stood in line waiting to make a return only to find out after 5 minutes that returns in lane 1 only. ”

“ I ordered two shelves only for them both to be damaged when they arrived. And the company does not allow exchanges or returns in store for damaged items. And the process for returning online is a serious pain. ”

“ I purchased a sewing machine less than a month from there. It was not working properly. They said they don't accept returns unless they are unopened and unused. How in the hell are you gonna know something is broke if you don't open it. I will never by anything from Hobby Lobby again. I have given Hobby Lobby a lot of business and money........Never Again. I'd rather pay more. ”

“ Cheap merchandise that falls apart within months. They won’t take it back because it’s over 3 months old. You would think decorative items that sit on a shelf would last more than a few months. The Roseville, CA store has poor customer service. There are several open registers for purchase, and just one for returns and exchanges, with slooooooow service on that one! I used to love this place, but after the poor customer service I received there I won’t be coming back! ”