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Hobby Lobby Reviews

2.2 Rating 518 Reviews
A-
Happiness Grade
A-

Customer Service - Good

85.37%
Industry Average
So upon visiting quite a few, Hobby lobbies in my state I went out of state and encountered some of the best customer service in Holyoke mass the people there went out of their way to help me especially a girl named Jazz. I want to thank them again for their awesome service, I always look forward to seeing them.
posted 3 weeks ago - Raymond
Sheri at the Huber Heights store in the framing department was just wonderful. She helped 2 people before me, and I watched how kind and knowledgeable she was. She cut a border for a frame I have while I waited! Great customer service!!
posted 1 month ago - Susie
There customer service was so good cashier was so helpful Employee name Ayesha was so nice and good behaved she was very polite and helpful me i am very thankful to her
posted 3 months ago - Kathy
This review is being submitted for outstanding customer service in the framing department at the Ranch 1890 in Cedar Park, Texas.
posted 5 months ago - Anonymous
Had wonderful service and received helpful ideas from staff member Ms. Sue Owens in the fabric dept. Very pleasant woman and saw her being kind to all her customers. I will be stopping by fabrics again for her assistance.
posted 6 months ago - M.F.
I am very pleased with exemplary customer service I received from Robert Figiel @ the Bloomingdale Store #570.
posted 7 months ago - Sandra Holder
Sharon T (and her crew) in the frame shop at store 694 in Titusville, FL built me 11 ea. shadow boxes. They are great. The service was excellent and so is the art. Thank you!
posted 8 months ago - Scott McDaniel
Michelle from the store in Layton Utah (1080 N Main St.) deserves to be recognized for her customer service. I had an issue with a purchase and she went above & beyond to solve the issue. She was polite, courteous and professional. Kudos Michelle!!
posted 9 months ago - Anonymous
I have to say every employee I have encountered at Hobby Lobby in Lombard on Roosevelt are wonderful. Never have I been in the store and met a rude employee. I recently went to the framing the department. The patient welcoming service I received from Leo in the department made me again - appreciate the employees they hire.
posted 11 months ago - Anonymous
In today’s world, it seems like everyone is too busy to care about customer service; but not with Ilene.
posted 1 year ago - William Jackson