Hobo Jack Reviews

4.6 Rating 244 Reviews
C-
Happiness Grade

Hobo Jack have a Customer Happiness Grade of C-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.

A

Price - Excellent

100.00%
Industry Average
Always great quality clothing and at an affordable price that you won’t see every other person walking around in love the brand
- Adam Smith
Great designs, nice shirts, good price, fast delivery. What's not to like?
- Simon Williams
Used numerous times. Amazing designs, affordable price, and just all round amazing gear
- Anonymous
A

Delivery - Fast

97.73%
Industry Average
Great designs, nice shirts, good price, fast delivery. What's not to like?
- Simon Williams
Amazing clothing clothing FIRE quality clothes and accessories backpacks and hats, Very fast delivery from the UK to Australia via Royal Mail express Always supporting The Hobo Jack Clothing all the way from Broome Western Australia Shoutout Jimmy & Dan and the whole Hobo Jack Clothing crew bloody legends💯🔥🐐🐐
- BigP6725
I have purchased many t-shirts from Hobo Jack and they are great quality. I love all of my tees and I plan to buy more for the summer coming. Super quick delivery, the prints that come with the orders are brilliant (I have framed some of mine)!
- Kerry
F

Returns Process - Difficult

0.00%
Industry Average
They have some nice designs, but quality has definitely dropped. I've bought quite a few Tees over years and was always happy with them, but found that the material is of poorer quality, after a recent order. Customer service are slow to respond, their online returns center is clunky, and having to pay for returns means you're out of pocket. I won't be ordering again.
- VitaminP
F

Refunds - Difficult

0.00%
Industry Average
Absolute rubbish. A cheap print on a mega cheap t-shirt which goes completely out of shape after one wash (I always wash on 30). This was after waiting several weeks for the order to actually arrive despite them stating 2-4 working days. Oh, and then they ignore you when you contact them asking for a replacement/refund. There are better companies out there such as Save Our Souls or Hit and Miss Clothing.
- Jonathon
Still waiting, 3 weeks after placing the order. I've asked four times for a delivery date from then and they've so far been avoiding the answer. I've now requested a refund. It was a £200 order.
- Jonny
Ordered six items and was left for a week without any info other than an order confirmation sent the day of the order. Emailed them twice so far with no reply and no other way of contacting them for a full refund. I payed for actual clothing not the idea of it.. never again.
- Fukhobojack
90.48%
Industry Average
I've bought quite a few tees from Hobo Jack over the last few years and they wash well, colours don't fade and the designs always get positive comments from friends :) Really good service from them too
- Jon BW
Quality and service is awesome. I have ordered for myself and for presents and haven’t been disappointed
- Anonymous
Excellent kit, loads of designs, always changing. Great service.
- Bignose