HOCHANDA Reviews

3.7 Rating 9 Reviews
67 %
of reviewers recommend HOCHANDA
3.7
Based on 9 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone

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Anonymous
Anonymous  // 01/01/2019
Delivery time ridiculous 12 days to start with then extended to another 12 days for cutter wich I've paid £350 First and last order from them
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Posted 3 years ago
Hochanda customer services are very poor I still have items not fit for purpose they are very quick to let your case drop in the hope you will get fed up dont follow up and resolve.... completely lost trust in them.
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Posted 3 years ago
Excellent delivery and packaging. Very nice person I spoke to at customer service. Item arrived quicker than advised. This is my first time using Hochanda and I'm sure it won't be my last.
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Posted 4 years ago
Quick service excellent prices. Wonderful show on TV
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Posted 4 years ago
if i could give no stars then I would, deliveries take too long, parcels come with items missing and damaged - check special offer prices on the internet before you order. Customers service is a bit hit and miss some staff are clueless others are very good
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Posted 5 years ago
I had a slight problem whilst ordering on their website, and when I phoned Customer Services for help - the lady was SO helpful and sorted everything out for me very quickly. All in all a very pleasant experience.
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Posted 5 years ago
Prompt delivery service and great customer service
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Posted 6 years ago
Competitive prices on their crafting items, deliver when they say they will with updates on despatch etc
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Posted 6 years ago
I am an occasional purchaser but have always found their customer service to be excellent: efficient without being pushy and friendly but not familiar. Some companies could learn a lot from then.
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Posted 6 years ago
HOCHANDA is rated 3.7 based on 9 reviews