Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,797 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The telephone conversation I had with Edward following my booking was excellent. He explained the details of my booking, provided clear guidance on everything to do with my booking, and answered all my questions. He was very knowledgeable, pleasant, and easy to talk to.”

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Posted 1 year ago

“Edward was helpful and confirmed the booking quickly”

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Posted 1 year ago

“Martin their rep was very helpful and sorted the final bits very well.”

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Posted 1 year ago

“Martin was very very helpful. Very polite and patient .”

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Posted 1 year ago

“I like very much holidays with you Very goog opinion for Martin Very professional”

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Posted 1 year ago

“Speaking with Edward managed to get everything sorted”

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Posted 1 year ago

“Edward was great very helpful.”

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Posted 1 year ago

“Great company to go through Edward was great he give me a call to confirm everything”

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Posted 1 year ago

“Amazing holiday found for really cheap price...love it!!”

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Posted 1 year ago

“Quick and simple booking process with Apple Pay as an option. Great choice of locations in Lanzarote. Sam rang me back promptly to confirm the trip. Job done.”

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Posted 1 year ago

“Excellent customer service from Sam Today, very happy.”

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Posted 1 year ago

“Second time using holiday gems, always easy to deal with. Martin was a great help in booking a last minute break. Thanks again”

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Posted 1 year ago

“First time using them and it was simple and straight forward. Edward called and we discussed the iner detail and was extremely polite, clear and informative. Will be using this service again.”

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Posted 1 year ago

“Very easy and smooth process. Shout out to Edward and for his help with the booking . Much appreciated. Thank you 😊”

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Posted 1 year ago

“Absolutely stellar work from Edward. Managed to ease my stress and arrange and confirm my holiday for me and my entire family in 1 phone call! Fantastic service and such a lovely help to me after being at my wits ends trying to arrange a an extended family outing for so many people. Thanks to the holiday gem team ( in particular EDWARD), will use again!”

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Posted 1 year ago

“Stuart was feet friendly, helpful and clear in his explaining of the information, thank you”

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Posted 1 year ago

“Stuart was very helpful and I really appreciated his support”

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Posted 1 year ago

“Stuart was very professional and friendly.”

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Posted 1 year ago

“Thanks to Stuart very good communication sorted out every thing for us would highly recommend”

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Posted 1 year ago

“Hi I had to change hotel due to location Sam handled this very quickly in a very polite and helpful manner thank you very much”

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Posted 1 year ago

Holiday Gems is rated 4.6 based on 2,797 reviews