Honest Grapes Reviews

Name: Honest Grapes
Address: Suite 104, Access Storage 141-157 Acre Lane, Suite 104, Access Storage 141-157 Acre Lane, London
Rating: 4.78

4.8 Rating 232 Reviews

95 %

of reviewers recommend Honest Grapes

4.8

Based on 232 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

02036031646

Email:

info@honestgrapes.co.uk

Location:

Suite 104, Access Storage 141-157 Acre Lane,
Suite 104, Access Storage 141-157 Acre Lane
London
SW2 5UA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There are a few issues with the new website, however, the staff at Honest Grapes are extremely quick at remedying any snags. They also remain polite and friendly whenever contacted. Most importantly, the wines are exemplary as always.”

Helpful Report

Posted 3 years ago

“Good quality wine but rather expensive”

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Posted 4 years ago

“Luke is fantastic, always quick and responsive to any queries. Delivery is always speedy.”

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Posted 4 years ago

“Sometimes need a little chasing re orders, but otherwise my natural ‘go to’ wine supplier based on straightforward engagement, value and ‘honest’ appraisals”

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Posted 5 years ago

“English wines good and received on time”

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Posted 6 years ago

“Great wines and personal service but the website payment engine is poor. Best get it fixed.”

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Posted 6 years ago

“Great selection of wines”

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Posted 6 years ago

“Let me start by saying that I am not a wine buff. I was given a gift of an Honest Grapes voucher which introduced me to the company. On an initial look at the site I had a couple of questions and the online chat was great - fast, responsive and friendly. When it was time to buy I found that my voucher could only be used for wine and not for the delivery. Not a huge problem (other than I had spent ages selecting wines to include the delivery cost to be covered by my voucher). The website is not the greatest to use (difficult to go from query filter to a specific wine review and back without having to start all over again). Once I had finally selected my wines the ordering process was simple, the wines arrived within 48 hours packaged really well and delivered by ParcelForce. I guess the next bit will be to taste them ! Overall an interesting and good experience (dropped a star as things can always be better and website needs some work). I am sure these guys know their stuff and they deliver a friendly service based on my experience. Yes there are a load of follow-on emails but I can delete those and probably unsubscribe. Customer Service - great, Delivery - great, Packaging - great. Checkout - great. Website - could be improved. Wine ? I will have to wait and see.”

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Posted 6 years ago

“We love Tom and with very few exceptions your wines are always exceptional. However they are expensive and you do have a habit of bombarding your customers with emails which can get exhausting.”

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Posted 7 years ago

“This is a small wine company but with an excellent selection of interesting wines, particularly from the new world.”

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Posted 7 years ago

“Good price, good service”

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Posted 7 years ago

“The order was delivered on the date that was due.”

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Posted 8 years ago

“Everything went smoothly.”

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Posted 9 years ago

“Love the wine ....it usually the logistics and the time to delivery that are an issue”

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Posted 9 years ago

“Innovative with genuine natural wines-very comforting.”

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Posted 9 years ago

“Thoroughly enjoyed this ! Really different! Lovely mix of grapes !”

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Posted 9 years ago

Honest Grapes is rated 4.8 based on 232 reviews