Hoover/Candy Reviews

“ Advertise NEXT DAY DELIVERY but this is a lie. As soon as I asked to cancel they update the order as dispatched and tell me its too late to cancel! These dispatch email and my reply came through 5 minutes apart. It was not dispatched until 12 hours after I requested cancelling as their next day delivery guarantee is a LIE to get orders. Their customer service is a joke also. Wish id read reviews on here before wasting my time. ”

“ I've not received the part and have been receiving contradicting emails of a delivery date and an email yesterday to state it's not even in stock. ”

“ Firstly let me start by saying that my rating for the company is 0 stars and not the one I gave in order to allow me to write this review, AVOID this company at all cost, my journey with these started way back in April when the dishwasher I bought,broke after just 5 months, the advisor I spoke with was rude and I quote his reply as “that’s life “ in the solutions he offered, a new dishwasher was finally delivered after many phone calls ,only to not have the correct fitting, the delivery driver could not continue the fitting as they only have a limited amount of tools I was then advised to get myself a carpenter to do the job which I did costing myself 120 pounds even though my dishwasher was still under warranty that was back in April I have still have not received any money or an emails regarding my Claim I have contacted customer service ,there only advice is to email again This company should be avoided the product is poor and the follow up service even worse ”

“ Barry was great! Good customer service fixed my washer and wasn’t long either! Great service ”

“ Initially l had trouble getting customer service staff to understand the problem with a defective cooker hob. ”