Hoover/Candy Reviews

“ Hoover Candy would not honour their 10 year parts warranty. Made things very difficult for me when trying to claim against this. Made me wait 2 months for resolution and then offered me a washing machine at almost retail price as compensation. Do not buy any Hoover Candy products. If things go wrong you will not get any service from these awful people. YOU HAVE BEEN WARNED!!!!!!! ”

“ Advertise NEXT DAY DELIVERY but this is a lie. As soon as I asked to cancel they update the order as dispatched and tell me its too late to cancel! These dispatch email and my reply came through 5 minutes apart. It was not dispatched until 12 hours after I requested cancelling as their next day delivery guarantee is a LIE to get orders. Their customer service is a joke also. Wish id read reviews on here before wasting my time. ”

“ I've not received the part and have been receiving contradicting emails of a delivery date and an email yesterday to state it's not even in stock. ”

“ Firstly let me start by saying that my rating for the company is 0 stars and not the one I gave in order to allow me to write this review, AVOID this company at all cost, my journey with these started way back in April when the dishwasher I bought,broke after just 5 months, the advisor I spoke with was rude and I quote his reply as “that’s life “ in the solutions he offered, a new dishwasher was finally delivered after many phone calls ,only to not have the correct fitting, the delivery driver could not continue the fitting as they only have a limited amount of tools I was then advised to get myself a carpenter to do the job which I did costing myself 120 pounds even though my dishwasher was still under warranty that was back in April I have still have not received any money or an emails regarding my Claim I have contacted customer service ,there only advice is to email again This company should be avoided the product is poor and the follow up service even worse ”

“ Barry was great! Good customer service fixed my washer and wasn’t long either! Great service ”

“ Initially l had trouble getting customer service staff to understand the problem with a defective cooker hob. ”