Hoover/Candy Reviews

3.33 Rating 3 Reviews
67 %
of reviewers recommend Hoover/Candy

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Straight forward to buy for a fortune but when it comes to it breaking down the customer service is appalling 5 repairs in 3 months called for another last week and I’m still sat with a broken tumble dryer waited for a week for a resolution team phone call, costing me a fortune in drying at a laundrette and no one appears to want to help me!! Numerous phone calls and all instigated from me I paid a fortune for my dryer it’s been breaking down since February and 5 times in last 3 months since! Also have extended warranty on it with domestic and general who don’t want to resolve either, why do I even pay a premium This machine is unfit for purpose under the consumer of goods act so I guess I’ll have to get trading standards to sort the resolution My advice DO NOT BUT THIS MACHINE!!!!!
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Posted 4 months ago
Good company with good products.
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Posted 9 months ago
Bought the 9kg internal washer and it works really well. Front panel a bit loose on installation and they send a repair man out to assess promptly , ordered spares and back the next week top install. Friendly technician (Bob) who installed and tested while I was there.
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Posted 1 year ago
Hoover/Candy is rated 3.33 based on 3 reviews