You think the appliances are poor quality, you want to try the customer service. Bought a brand new kitchen, all appliances bought at the kitchen companies recommendation - Hoover/Candy - Double Oven, Gas on Glass Hob, Glass extractor fan, integrated dishwasher and integrated 70/30 fridge freezer. 30 days in and after only about 7 uses, the double oven has blown itself to bits. Candy argue the toss about the day the item was delivered and not the day it was installed so argue it's 32 days old therefore not eligible for the right to refuse a repair. Customer service line was playing a "technical difficulties message" asking customers to WhatsApp with no reply for the almost 3 days over Xmas. Part cooked food thrown in the bin and left with no oven whilst they decide to "repair" the appliance (which can take up to 28 days) mean whilst I have a pregnant wife and a young child with allergies that means not all food can be thrown together in an air fryer. It's hard to comprehend that a company of this size has no complaints procedure and no team to deal with them, just customer service representatives to say "sorry for the inconvenience" and offer no real, timely resolutions.