House Of Bath Reviews

2.4 Rating 58 Reviews

34 %

of reviewers recommend House Of Bath

2.4

Based on 58 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

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I am writing to you once again because you completely ignored my last letter, that i sent 4 weeks ago !! I will not be telling you again because it is still on this site, you can read it

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Asked by Kathleen Dyson (3 years ago)

My question is-( and I am very upset about the way I have been treated by House Of Bath ) last year 2019 I placed an order with you for some Christmas Things- A Christmas Garland, Samsara Perfume and C K. Eternity 30ML Perfume, this all came to £87-45p, which I sent a cheque for No 022102, you cashed this cheque ( I have proof on my Bank Statement ) not long after you said that the Christmas Garland and Samsara Perfume where out of stock, this I accepted, but didn't want any replacements, and told you so. About a week after you sent me an apology and a Cheque for £20-31p, this was no way the amount you owed me, the C K Perfume was £32-76p,so take that away from £87-45p leaves £54-69p, which is the amount for the Christmas Garland and Samsara Perfume !! I have wrote to Customer Services now about 3 times by Mail and Nobody responded to my letters, so I am doing it this way now, if I don't hear from you soon I will report you to " Trading Standards " I would also like to say I have been a Loyal Customer of yours for many a year and I find you have treated me disrespectfully !!

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Asked by Kathleen Dyson. My Personal Customer Number is- X2303771 (3 years ago)

Please can you tell me the status of my order, which was posted to you on March 28th, which included an 8-cube CY102LZ at the special price of £15.75? Am I likely to receive it before my 96th birthday in 7 week's time?

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Asked by Bernard Humphreys (3 years ago)

I am waiting for my booster pillow to be sent pay extra for delivery

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Asked by Patricia Wallace (4 years ago)

i sent a 3 page letter of complaint on 30th june to your bath address but after 3 more phone calls i now find out that your complaints department is based in manchester. how long before i get a reply or should i start again by writing to manchester? the complaint was about your total lack of communication when you were unable to fulfil our order for a hereford bistro set way back in april.

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Asked by jan sutton_ V5572403 (4 years ago)

I have received the Autumn Catalogue and wished to purchase an item advertised at half original price but when I went on line to make the purchase it was selling at full price. I consider this to be misleading and dishonest and abandoned the sale. The item in question was the wool half moon rug HA178HT

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Asked by O.Roberts (5 years ago)

I received an email about claiming free gloves WCC J7 but when I call the number in the catalogue they say they are JDWilliams and can't help me with my House of Bath account. My post code is TN4 0SU and my name is Fiona Brown

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Asked by Fiona Brolwn (5 years ago)