House Of Slippers Reviews

Name: House Of Slippers
Address: Unit 3a-b 55 Hastings Road, Leicester
Rating: 4.66

4.7 Rating 7,514 Reviews

92 %

of reviewers recommend House Of Slippers

4.7

Based on 7,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0116 326 0609

Email:

info@houseofslippers.co.uk

Location:

Unit 3a-b 55 Hastings Road
Leicester
LE5 0BT

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House Of Slippers 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good price & great delivery would deal with this company again”

Helpful Report

Posted 1 year ago

“Good quality at good prices and plenty of choice. Delivered promptly so no complaints.”

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Posted 1 year ago

“Satisfactory”

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Posted 1 year ago

“Very pleased with a good delivery Just what I’ve been looking forward as just wanted an indoor slipper with no heavy sole .”

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Posted 1 year ago

“Excellent service and price”

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Posted 1 year ago

“Very good to be able to buy slippers with recycled fabric - a few less waste plastic bottles. You'd never know from the fabric what it was in its previous life. Good slippers!”

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Posted 1 year ago

“A good selection of products at reasonable prices. I was kept informed throughout the ordering and delivery process which was smooth and problem free. The order arrived on time, nicely packaged and in perfect condition. Very happy and would definitely use again.”

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Posted 1 year ago

“Very happy with my purchase and I was updated at every stage. Delivery very quick too. Well within my expectations. Parcel wrapped well and arrived safely.”

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Posted 1 year ago

“Top brands”

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Posted 1 year ago

“Delivery was on time, and the slippers were lovely and looked very comfortable. Unfortunately although I'd ordered a size 7, which is usually slightly big for me, they were way too small - I couldn't even get them on. They've been returned.”

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Posted 1 year ago

“All four pairs of slippers were well received by the recipients, all well made, beautiful to look at and comfy.”

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Posted 1 year ago

“Great service from House of Slippers. The first pair I ordered were too big and I returned them for a smaller size. This was easy to do and the replacement slippers arrived fairly quickly given it was during the Christmas period.”

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Posted 1 year ago

“Ordered for my son who says they are very comfortable. For someone who doesn’t usually wear them, he never takes them off indoors!!”

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Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“Gorgeous lounge set, my husband looks great in it. Good price too.”

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Posted 1 year ago

“I didn’t receive my slippers”

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Posted 1 year ago

“Lovely pair of slipper - very comfortable Would recommend to size up Fantastic customer service too”

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Posted 1 year ago

“Arrived on time days after Christmas and the recipient (was a gift) absolutely loves the pair.”

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Posted 1 year ago

“Their return process is not customer focused. We ordered a pair of slippers but when tried on were too small so organised an exchange for larger size. Was told this would be organised once returned slippers received and checked all in good condition. 12 days later still not received. Checked tracking of returned slippers not delivered yet. I ring retailer and told to be patient but said 12 days for - 48 hours tracked delivery seems too long. They ring back and say classing the parcel as lost with Royal Mail and raising a claim with them and still won’t send a new pair of slippers until claim paid. (Have email to prove this statement was made). I requested a refund instead and this was refused and that also would have to wait for claim to be made by Royal Mail (also proof in email). Fortunately I paid by PayPal so spoke to them on chat as I had returned the item and item was lost by courier the retailer had no right to hold my payment as returned the item within 14 days of purchase. PayPal organised for refund within a couple of days and told me not to respond to the retailer again. I would not recommend this company or it parent company shuperb purely because if you have any issues and need to return an item you may have issues getting a refund back. My advice use PayPal as back up.”

Helpful Report

Posted 1 year ago

“I have no idea if you collected the slippers I was returning to you, please could you give me some indication of whether you have them and when I can expect my refund”

Helpful Report

Posted 1 year ago

House Of Slippers is rated 4.7 based on 7,514 reviews