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House Of Slippers Reviews

4.7 Rating 7,514 Reviews
92 %
of reviewers recommend House Of Slippers
4.7
Based on 7,514 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read House Of Slippers Reviews
Visit Website

Phone:

0116 326 0609

Email:

info@houseofslippers.co.uk

Location:

Unit 3a-b 55 Hastings Road
Leicester
LE5 0BT

Write Your review

Abysmal customer service, with very slow responses as they only seem to work a few hours a day and only Mon-Fri. They sent the wrong size. When this was immediately reported to them, they demanded photos as proof. When proof sent, still refused to send correct size until the incorrect items returned and they had "processed" the return. More than a month after their error was reported, and over 3 weeks since Royal Mail confirmed they'd received it back, plus half a dozen emails to them, they still have not completed this "process". I've been polite and persistent but not getting anywhere, maybe an honest review will jog their memory. The only good news is I ordered the item elsewhere after the first week of incompetence from House of Slippers and the other company fulfilled the order within a couple of days, no fuss, so I still had a Christmas present for loved one in time. In summary - don't buy from them, you could be in for weeks of headaches.
Helpful Report
Posted 1 year ago
Easy ordering, quick delivery. Lovely mules, high quality and very reasonable priced, well packed and as described. Will definitely recommend both product and company
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Posted 1 year ago
The quality is fine, but the sizes are way off. My wife has size 5, so I ordered size 5. It was terribly small, so I ordered size 6, and it was way too small as well.
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Posted 1 year ago
This is my third pair of Sleepers slippers. I have had the blue and grey coloured ones. To me they are comfy and the short furry lining don’t make your feet too hot, and I get lots of wear out of them. I wear mine in the house all the time. Excellent value compared to designer brands. I hope they don’t discontinue them.
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Posted 1 year ago
The website was easy to use. I was looking for a particular brand and style which were in stock. Plenty of choice in ways to pay. Ordering the slippers was very efficient and delivery schedule was clear and the slippers were delivered as promised.
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Posted 1 year ago
The slippers arrived very quickly and looked well-made but I have sent them back as I ca’t get my foot inside them as they are very narrow.
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Posted 1 year ago
Nice enough but way too narrow so have returned them.
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Posted 1 year ago
really nice quality slippers - skechers fast turnaround just before christmas even with the stain protector added. Thankyou.
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Posted 1 year ago
I think it's too late to return them, but I wish I had done so when I first tried them on. I think I have two left foot slippers as the right foot slipper still feels like it is on the wrong foot. No, I am not happy with them but I thought that it would be unfair to send them back just because they FELT like two lefts. But now I regret it. I can return them if it would be ok. I am not happy with them, but I think I'd want replacement ones with an external sole if I did. I hadn't realised that these didn't have a sole. Sorry to be so negative, but I have to be truthful
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Posted 1 year ago
Perfect item and delivered quickly
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Posted 1 year ago
I bought the leopard bootee slippers many weeks ago and have worn them since the day they arrived ,they are very comfy and keep my feet lovely and warm.
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Posted 1 year ago
Always a favourite on my wife’s Christmas list. Sometimes purchased by me and sometimes he mum.
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Posted 1 year ago
Best slippers I've bought but I don't think they do them anymore. Quick delivery would buy from here again.
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Posted 1 year ago
Nice looking slippers, comfortable, seem well made, non slip sole, hopefully they will last.
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Posted 1 year ago
My wife was very pleased with the slippers I ordered. They were the right style and fit that she wanted, we had difficulty finding what she wanted elsewhere. Service was good and the produce was good.
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Posted 1 year ago
First time order with this company slippers were amazing and very very reasonable price Quick delivery will definitely use this company again
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Posted 1 year ago
Delivered and shipped promptly once kept up to date on order status. Bought in requirement for my mother, first time user of this site turned out spot on. Really took a liking to these slippers, exactly what she wanted, felt cosy matched uo to expectations. Good fit smart looking quality does thr business service
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Posted 1 year ago
Asking me to leave a review iv not received my order. Can't track it either iv contacted a few times no reply or clear way of getting in touch the right way.
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Posted 1 year ago
I had never heard of this company before, after using google to find the dressing gown I wanted this company came up and it was the right price. I searched reviews and only found positive ones. So decided to take a chance with it. I’m glad I did the service was excellent from start to finish.
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Posted 1 year ago
Delivered to wrong address items returned still waiting for refund !!
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Posted 1 year ago
House Of Slippers is rated 4.7 based on 7,514 reviews