House Of Slippers Reviews

Name: House Of Slippers
Address: Unit 3a-b 55 Hastings Road, Leicester
Rating: 4.66

4.7 Rating 7,514 Reviews

92 %

of reviewers recommend House Of Slippers

4.7

Based on 7,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0116 326 0609

Email:

info@houseofslippers.co.uk

Location:

Unit 3a-b 55 Hastings Road
Leicester
LE5 0BT

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House Of Slippers 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The slippers arrived promptly and were as advertised. They were a good fit. Totally satisfied.”

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Posted 4 years ago

“Bought a lot of slippers over the years but none have fitted as good as the ones from House of slippers”

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Posted 4 years ago

“Lovely slippers good service but could have had them for £7 cheaper on another site and to return you charge £5 without a£1 label you to buy when you order”

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Posted 4 years ago

Dear Patricia, Thank you for the review and I am sorry to hear this, we do offer a Price Promise service on the website which is valid for 7 calendar days after the purchase was made. We are more than happy to discuss this with you, please can you kindly get in touch with us and we will be more than happy to look into this. Just to clarify, because we do offer free delivery, we are unable to offer free returns at present but we do offer the prepaid returns label for £1 to counteract this and allow one free exchange per order. This is something we continuously monitor and I am sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Excellent slippers, well made & keep your feet warm. Delivery was really good, ordered Thursday & delivered Friday.”

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Posted 4 years ago

“Very pleased with the 4 pairs of slippers I bought. Arrived on time Would certainly recommend your firm and the service you provide”

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Posted 4 years ago

“Prompt delivery very pleased with what I ordered”

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Posted 4 years ago

“Easy ordering and quick delivery. Products are really good quality for a excellent price.”

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Posted 4 years ago

“Excellent customer service, had a problem with item delivered, I telephoned HOS and was all sorted with 10 minutes and new item was sent out immediately.”

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Posted 4 years ago

“These a perfect fit slippers for my housebound brother, quick easy ordering and quick delivery, so good I ordered two pair!”

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Posted 4 years ago

“This is my third pair of slippers of the same design. I was disappointed that the inner sole lining was only stuck down on the heel section which means that when you remove your foot the lining rucks up. Not a good design”

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Posted 4 years ago

“Excellent speedy service”

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Posted 4 years ago

“Super comfy, really warm and they look good too.”

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Posted 4 years ago

“Sizing was not true at all Ordered a 7 & 8 and both far too large and not representative of a standard mens UK 7 or 8 Also never received a confirmation email or any updates in regard to delivery”

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Posted 4 years ago

Dear David, Thank you for the review and I am sorry to hear the slippers, have not fit, as you had expected. All brands and styles can vary slightly with their sizing. We are happy for these to be returned to us for a refund and I am sorry you did not receive the order confirmation, I can confirm this was sent to the email address provided. Please do let us know if you need any further assistance and once again I am sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Slippers are beautiful .Order arrived quickly but they are on the small size . I had to reorder 1 size up .D.May”

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Posted 4 years ago

“Good quality slippers great price very satisfied with house of slippers will shop with them again”

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Posted 4 years ago

“Prompt delivery. No sign of lower quality than the previous 2 pairs (which wore out after a couple of years)”

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Posted 4 years ago

“Super quick processing and delivery of order. Great service.”

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Posted 4 years ago

“These slippers are the best slippers ever, so comfortable and warm.Thankyou.”

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Posted 4 years ago

“I have not received yet my order, but although the process of my order was very fast, (I chose DHL for fast delivery) I was shocked on the price I had to pay extra, which almost equals the value of my order, ie. 75 Euros, if I knew it, of course I would have thought twice before placing the order. It was not mentioned anywhere that extra fees for custom clearance is to be paid by the customer. Therefore it is very rare that I will try again. ZK”

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Posted 4 years ago

Dear Zinovia, Thank you for the review and I am sorry to hear you are displeased. Unfortunately, we have no influence over these charges and any import duties are applied by your own government in lieu with Brexit. We do recommend for the customer to check into their own countries import duty policy on the website, before ordering. I am sorry for any inconvenience this may have caused. Kindest Regards, Sonal.

Posted 4 years ago

“A superb service having excellent goods with good prices and delivery; in just two days from order. Free as well. Thank you very much.”

Helpful Report

Posted 4 years ago

House Of Slippers is rated 4.7 based on 7,514 reviews