HSBC Employee have a Customer Happiness Grade of A-. Customers love their refunds and are happy with their customer service.
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They helped refund me for the unknown charges even though it was partially my fault for not moving my address on the actual policy (which I had thought would email me).
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- Roxi
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I had the most wonderful service from Jasmine in HSBC Muswell Hill, London N10. She solved a problem concerning a bank account for my child. I thought I had met a dead end, but Jasmine wouldn't accept the negative outcome and turned it all around. I am incredibly grateful and appreciative. She went above and beyond for me and I'm sure she does the same for all customers. Thank you Jasmine!
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- Anonymous
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I was recently helped by Tajmit at HSBC Bank and she provided exceptional customer service that exceeded my expectations.
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- PREETI
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Great online banking and customer service
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- Peter Nadin