HSBC Employee have a Customer Happiness Grade of E. Customers love their customer service but are unhappy with their returns process.
“
I was made to invest $100,000 with high hopes of getting 30% returns.
”
- Naeen Masih
“
was friendly & helpful but had either not been told about the reason behind the telephone banking delay or was so stressed he forgot saying high volume of calls due to returning tax returns.
”
- James Thomas Smith
“
★★★★★ Exceptional Service from Lila at HSBC Ilford
I recently visited the HSBC branch in Ilford and was assisted by Lila, one of their bank advisors.
”
- Anonymous
“
I would like to express my sincere appreciation for the outstanding service provided by Wendy at HSBC Bradford Market Street.
”
- Oluwaseyi
“
Can l just check you got a review l sent last week in regard to the excellent help and service l received from your adviser Sofi Iqbal last week.
l can't seem to find it, so do l need to resend the review.
”
- David Prendergast.
