“"I'm extremely disappointed with HStock. They shut down my store for 7 days without any issue. When I contacted them after 7 days, they said, 'You didn't contact us, it's our store, we can open or close it as we want.' They then banned my store for 100 years and scammed me out of $500.”
Good day!
Blocking without reason is not carried out on our part, all blocking is carried out according to the rules of the platform, and the message with the reason is reflected at the authorisation to your account. Please contact us via live chat to clarify the information, if the reasons for blocking based on the wording displayed in your personal cabinet were not clear.
“It's a scam. They block sellers accounts without giving a reason and at the beginning ask you to add an insurance of 1000 rubles. My account was blocked having money with both buyer and seller and I did not break any rules. I do not recommend selling on this platform.”
Thank you for your feedback. We understand your concern and want to dispel any doubts you may have regarding the blocking of your shop.
Our platform strictly adheres to rules and policies that are designed to ensure a safe and quality experience for all of our users. If your account is blocked, it is usually due to a violation of one or more of our rules, such as fraud, falsification of information or other serious violations outlined in these platform rules.
We are always ready to provide detailed information about the reason for the blocking.
Please contact our support team to get full information. We are ready to assist you in explaining the reasons for this problem.
Regards,
Hstock team.
Thank you for your feedback. We understand your concern and would like to dispel any doubts regarding the blocking of your shop.
Our platform strictly adheres to rules and policies that are designed to ensure a safe and quality experience for all of our users. If your account is blocked, it is usually due to a violation of one or more of our rules, such as fraud, falsification of information or other serious violations outlined in these platform rules.
We are always ready to provide detailed information about the reason for the blocking.
Please contact our support team to get full information. We are ready to assist you in explaining the reasons for this problem.
“I had been with them for over a year now saw them while I was using sms activate for making accounts.At first I was just a customer buying accounts I thought it was good though there were times were sellers will give you fake accounts especially the pricey ones like netflix or vpn and they wont refund..so I decided to be a seller..I sell social media accounts like facebook and then decided to add more products.So that is when I decided why not verify my account since I wanted to add more products and hoping it will help me promote my store as well..also to be able to sell with them you have to pay 1000 pesos per categories you wanna sell that is kind of a lot.Moving on to that after I verified my account using my driver's license which is my primary ID and I use all the time..they decided it was fake/forged/fraud!!And I got mad of course like who would not I said even the best sites with credible KYC can tell that my ID is real and 100% original..only them for the first time they would call it fake!So a day after that I checked back on my account and saw they banned me just like that..they could have just left me unverified as it is for a year now.Or at least gave me a chance to prove that my ID is not fake!They can't be reached anywhere even telegram is just a bot..I had been frustrated since then 🥲 I feel scammed 🥲 and wronged here..I would accept if my ID is fake but it is not 🥲”
Dear Thomas,Thank you so much for taking the time to share your feedback about hStock. We truly appreciate your input and value your experience with our platform.
We apologize for any inconvenience caused and are sorry to hear that there have been issues with some seller accounts being blocked without clear reasons available. We understand how frustrating this can be and we sincerely apologize for any inconvenience caused to you.
We take your feedback seriously and are committed to improving our services. We would love to hear more about your specific experience and how we can make things better. Is there any specific suggestion or solution you would like us to consider?
Once again, we genuinely appreciate your feedback and thank you for bringing this matter to our attention. We look forward to working towards making hStock a better platform for everyone involved.
Best regards,
Dear Gareeb,Thank you so much for taking the time to provide us with your feedback on hStock. We genuinely appreciate your efforts in letting us know about your experience.
We apologize for the issues you encountered with fake accounts and the subsequent blocking of your seller accounts. We understand how frustrating this must have been for you. Our team is committed to addressing such matters promptly and effectively.
To ensure we improve our services and prevent similar incidents from happening in the future, we would love to hear your suggestions on how we can make things better. Your valuable input will greatly assist us in providing a more reliable and secure platform for all our users.
Once again, thank you for sharing your thoughts and for being a valued member of our hStock community. We look forward to your response and working towards a better experience for you and others alike.
Best regards,
