Deliveroo Reviews

“ Not very happy with Deliveroo because I only got half my order i told them they said I was getting a refund but I never did they kept also saying I weren't gonna get a refund. I wouldn't recommend to anyone ”

“ Not a company to be trusted. They had a website glitch, sent me duplicate orders then misdirected me to ‘fraud’ when I tried to send them back. Now stating they wont refund me as both orders were delivered. Very dodgy and much better competitors out there now. ”

“ I had nearly £10 of food missing from my order and Deliveroo refused to refund, they said I had too many claims on my account but I dont see why I should suffer if items are missing, I have deleted my Deliveroo account, customer service is awful. ”

“ After multiple calls, Deliveroo begrudgingly agreed to refund the pizza cost only—not the dips, delivery, or tip. ”

“ After multiple calls, Deliveroo begrudgingly agreed to refund the pizza cost only—not the dips, delivery, or tip. ”

“ To top it all, when they accept to refund the order, they still keep the service fees and the rider tip. ”

“ This is a disgusting company there drive sat outside a house for 15 minutes I watched on the map when he arrived I asked why was he there for 15 minutes he said I was fixing my cousins car I refused to accept cold food the Deliveroo started threatening if I didn’t accept the food no refund he could have poisoned it but no I’m in the wrong their drivers are doing what they like and Deliveroo don’t care don’t use them let’s make this arrogant company collapse ”

“ At this point Raymond said he could give me a credit or refund for the order which was £2 short of the total. ”

“ Under UK law, specifically the Consumer Rights Act 2015, you have a right to a refund or other remedy if your fast food delivery is late to the point of being cold/unfit for purpose, or of poor quality. ”

“ For almost a month I’ve been chasing them for a refund. ”