Login
Start Free Trial Are you a business? Click Here

Deliveroo Reviews

1.2 Rating 1,158 Reviews
B-
Happiness Grade
B-

Customer Service - Good

71.88%
Industry Average
“ the customer service was helpful, very engaging, i also like the Deliveroo chat it really helped with my order and also one time when i had a refund issue. ”
posted 1 year ago - Lenny
“ This is what really working very very very professional, I’m like how they always so fast making support in any questions. Service nice. I like it! ”
posted 4 years ago - Dj Kris Countess
“ Drivers ate fantastic, quick service. Some of restaurants and shops , let them down ”
posted 4 years ago - Anonymous
“ Always a joy to use the service. Plenty of food and drink options available, with prompt driver deliveries ”
posted 5 years ago - Anonymous
“ Great delivery and great service! I used Deliveroo for the first time and orderer from YO! (Aberdeen). The food arrived earlier than expected and still, the delivery guy apologized for the non-existent delay. Would recommend! ”
posted 5 years ago - Anonymous
“ Ordered from chicken mews delivery service was early and driver was very friendly and food was excellent. ”
posted 6 years ago - Anonymous
“ Love Deliveroo especially Out Fry Editions in Hove. Amazing food, arrives hot and fresh, a great service and very quick. I am unable to leave a review on the restaurant for some reason so thought would share here! ”
posted 6 years ago - Mes
“ Twice I have ordered and twice I have had ace customer service and a really pleasant experience with Deliveroo, they are really quick, I can track where my food is and I can get the food I couldn’t never get before. Thank you. ”
posted 6 years ago - Ben Waterland
“ Ordered KFC meal with fries and some extra fries. The fries were not in the bag. Customer service were great answered the phone quick and got a refund on the popcorn chicken meal as well as the fries. Happy with the outcome ”
posted 6 years ago - Jack Tingle
“ I've been using Deliveroo for a long time and I'm happy with them, good and fast service, and they also send occasional gifts. I had only an issue once with them and they sent me another meal plus a refund. I do recommend Deliveroo. ”
posted 7 years ago - Suzanne