“The 2 minute quote took over 49minutes which resulted in a ruined dinner.
I asked for the best 3 quotes to be emailed or posted but these do not seem
to be forthcoming. Still waiting for some product details more than 2 days
later.”
Hi Mr Gordon, we appreciate your feedback. Please allow us to explain how things work.
Insurance quotes are all tailored to the person requesting the quotes, depending on your age, amount of cover, type of cover etc. As such, our partnering advisors have to find the best quote for you which during peak hours of the day, may take a little longer. We always try our best to get back to our customers ASAP, but we only do so when we have a proper quotation for you, that is where we place our priority on. Nonetheless, we appreciate your feedback.
Best regards,
2MinuteQuotes
“I have told you i am no longer interested in joining your life insurance quotes i have had 50 phone calls off you i am getting so annoyed with you phoning me every bloody day up to 10 calls a day its disgusting i dont answer my phone to you any more what part of not interested dont you understand do not phone me again its doing my bloody head in”
Hi Jennifer, we apologize for your experience.
We do not make 10 calls to a customer if we understand that they are not interested, doing so is of no interest to us as well. Could you kindly share with us which customer and person over the phone make repeated calls to you? If they are really found to be part of us, we will take appropriate action.
Best regards,
2MinuteQuotes
