John Glen Garage Doors Reviews

Name: John Glen Garage Doors
Address: John Glen InstallationsGlen HousePhoenix WayGarngoch Ind EstGorseinonSwansea, Swansea
Rating: 4.60

4.6 Rating 81 Reviews

90 %

of reviewers recommend John Glen Garage Doors

Company Reviews

Questions

Metrics

4.6

Based on 81 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

07967554702

Email:

ricky@johnglen.com

Location:

John Glen InstallationsGlen HousePhoenix WayGarngoch Ind EstGorseinonSwansea
Swansea
SA4 9WF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From initial consultation with Mathew, measuring up with Andrew and final fitting by Gareth and Callum the process could not be faulted. Professional, courteous and very helpful. Highly recommended.”

Helpful Report

Posted 1 year ago

“If no stars were possible. Went to John glen garage doors on Saturday, with a problem with a garage door. Agreed a price with Andrew for the repair. I rang up on Wednesday to see if there was any news when the job would be carried out. Only to be told some one would call back, but no one did. I decided to go back to the showroom to be met by some so called account manager to say he can’t do it for the price I was told by Andrew. I asked if I could speak to Andrew. He replies you can deal with me I’m number 2. I would not recommend this company to anyone. The customer service is shocking.”

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Posted 2 years ago

“A problem with the door springs on our 12-year-old automatic door was put right within less than 24 hours of a call to John Glenn. Great service from a local company. Highly recommended…!”

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Posted 2 years ago

“From Andrew Glen's site visit and advice, to the fitting of both doors on our 'double garage' earlier today, we cannot find one fault with this company. Office staff kept us informed of delivery, and they were very accommodating on installation dates. Installers Jamie and Gareth arrived at 08:40am and worked solidly, until the job was completed at 1:40pm What a team! Both were very polite, sociable, extremely helpful and paying attention to detail.... a joy to have around! Our sincere thanks for absolutely first class service!! The entire experience has been a very positive one! Diolch! Thanks!”

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Posted 2 years ago

“I had a new motor fitted less than 12 months ago. I have had trouble closing the door for a few months. I phoned the company, and they told me that it needs to be reset and there would be a call out charge. I am disappointed considering the motor cost £375”

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Posted 3 years ago

“Called the show rooms. Had a problem with closing the door. It was arranged for an engineer to call as soon as possible. He came within the hour and sorted out the problem. Very pleased.”

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Posted 3 years ago

“Still very impressed with our electric garage door after it was fitted 4 years ago. Today the door had a very thorough service by Jamie to keep it in tip top condition and this was at a reasonable cost. Great local company, thanks John and team 👏👏”

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Posted 3 years ago

“Anne Symmons. I had a new garage door fitted was really pleased with the service .Very professional quick and clean would definitely recommend them .”

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Posted 3 years ago

“very good service, would highly recommend. door looks great, not the cheapest.”

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Posted 3 years ago

“Very satisfied with the professional service given, good price, no nonsense from sales to fitting, the doors took a bit longer to be delivered ( probably due to covid restrictions) but very happy overall with the service, fitters were very helpful and knowledable about the products, left the place clean and tidy when they finished, would highly recommend this company.”

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Posted 3 years ago

“excellent service, would defiantly recommend”

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Posted 3 years ago

“I have had a remote controlled roll up and a standard up and over garage door from John Glen in recent years, and have been delighted with both. The quality and fitting of the doors are excellent as is are the after sales service and advice. I am happy to recommend every aspect pf the company unreservedly.”

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Posted 3 years ago

“Thanks for all at John Glen. Garage door Fitted last week as Agreed . With all the delays going on in the world at the moment. Great Service from a small family company. Beautiful looking electronic door , sturdy and well fitted. Thanks Again John”

Helpful Report

Posted 3 years ago

“This is an updated message to reflect the correct star rating.. Having visited their well laid out showroom, the personal service provided by Andrew was excellent, followed by a costed quotation with options. A manufacturer delay unfortunately followed and meant an extended delivery date. However the garage doors and subsequently rear personnel door were fitted very well and finished perfectly by Barry and Steve.. Their customer skills were excellent, and your team is a credit to your company Mr Glen. I would fully endorse this business..””

Helpful Report

Posted 3 years ago

“Having visited their well laid out showroom, the personal service provided by Andrew was excellent, followed by a costed quotation with options. A manufacturer delay unfortunately followed and meant an extended delivery date. However the garage doors and subsequently rear personnel door were fitted very well and finished perfectly by Barry and Steve.. Their customer skills were excellent, and your team is a credit to your company Mr Glen. I would fully endorse this business..”

Helpful Report

Posted 3 years ago

“After looking at the door and explaining there was a need for an electrician was told to contact them when the electrician was due and they would send someone out to open the garage door to allow access for the electrician, when contacting them as advised was then told they had no one available to open the door as there was only one team working. Poor costumer service and worse communication.”

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Posted 3 years ago

“Recently had our double garage doors replaced by John Glen and his expert team. We are really pleased with the professional way in which we were advised, with a competitive price, and first class workmanship from John, Barry and Steve. Can thoroughly recommend this Company.”

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Posted 3 years ago

“A very prompt job well done, by pleasant and polite staff. Excellent price. Thank you. Sue”

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Posted 3 years ago

“OK so we had a missed appointment but from that point onwards John Glen were first class. Excellent help and advice combined with a very competitive price and friendly and efficient installation in double quick time - no complaints from us. Definitely would use again. Thank you.”

Helpful Report

Posted 4 years ago

“We are really pleased with the doors we had . The men were very polite and explained everything to us about how to work the garage doors . They left the place spotless . Nothing was too much trouble .”

Helpful Report

Posted 4 years ago

John Glen Garage Doors is rated 4.6 based on 81 reviews