“Extremely disappointing experience from start to finish.
During asbestos removal works, the trunking was damaged and melted, along with the newly installed cables inside it. After reporting the issue, another visit had to be arranged for remedial work. The electrician attended and replaced the cables, but the damaged and melted trunking was simply left on the wall, meaning I am now expected to deal with the remaining problem myself.
The most frustrating part has been the lack of attention to the details of the case. Despite explaining the issue multiple times and arranging additional access for contractors, the work was still not completed properly. This resulted in further inconvenience, wasted time, and the need for additional remedial work.
No compensation was offered for the disruption caused, and overall the service fell well below the standard I would expect from a professional company.
I cannot recommend this company based on my experience.”
“Are attempting to charge me £216 for a site visit, just so I could get a quote to take away some already identified asbestos and refused to quote until I paid. They even sent one of their men to my door to collect payment... such awful threatening behaviour. Steer clear of this company!”
“Asbestos Gone did a magnificent job for me.The on site work men Lee & Alfie who worked at property are so dedicated, very professional and extremely good at their job.
The cleared everything from the roof tidied the whole area on completion.
I will definitely recommend Asbestos Go to friends and family just because the excellent service provided by Lee & Alfie.”
“If I had known the way this company works I’d had done it myself, I would have caused less mess and controlled the situation way better than these lads. The methodolody explained on their website and T&Cs is in the best case incorrect, and in worst case just plain lies. I was expecting professional operatives wearing full PPE that would remove the textured coating of my ceiling with chemicals and scrapers, who would be covering all areas with plastic and disposable equipment, mostly due to the delicate nature of the job, which is dealing with harmful airbone asbestos. I was expecting all this because this is what is explained on the documentation that comes along with the quote. But then… Nigel and his colleague arrived home and straightaway started hammering the asbestos-containing drywall ceiling, none of the other walls and surfaces were properly covered other than the floor, and they weren’t wearing PPE other than a respiratory mask, they walked all the way through my kitchen with their working clothes, one of the lads in an outsdanting move even shoke the dust from his boots in the kitchen after finishing the job!! When I argued with the company I was told I had misread the T&Cs and that they carry out these works many times a month in the same conditions without any issues. My face was a poem. Now I understand why poor Nigel had a persistent and worrying cough. I am truly shocked by the poor performance of this company who left me with the worry of lots of airborne asbestos everywhere and no ceiling on the hallway, which now I have to pay to have build back!! Minus 100000 stars! Avoid at all costs!!!”
“We used Asbestos Gone to remove old floor tiles we discovered through the downstairs when doing our extension. They were able to fit us in quickly and booking was fairly straightforward. Unfortunately I did find a number of small bits of tile left under the skirting boards when I hoovered after they'd been. I thought they'd be more thorough.”
“Cannot fault the level of service from the enquiry made online, the response to my enquiry, and the speed of the booking. From start to finish 4 days. Guys turned up at 08.50 and were gone by 09.45, no mess, all cleared up. Cannot recommend this comapny high enough.”
