HUH. Store Reviews

Name: HUH. Store
Rating: 3.89

3.9 Rating 4,241 Reviews

73 %

of reviewers recommend HUH. Store

3.9

Based on 4,241 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery even on free delivery, great product”

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Posted 8 years ago

“Bought a rucksack as a present. Online price £48 - had a 10% voucher so paid £43.20. When the parcel arrived there was a price tag attached that said £40. If that was the actual original price with my 10% discount I should have paid £36.00. Very cheeky to hike up prices to fool people into thinking they are getting a discount.”

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Posted 8 years ago

Hi James, Sorry to hear about the price difference. We definitely do not make the prices different for online and physical store customers. Our system is linked and all the prices are the same. I'm not sure why the tag price was different but I've sent you a couple of emails to try and organise a refund for the difference. Let me know when you see this! Thanks, Jack

Posted 8 years ago

“Fast delivery and good products”

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Posted 8 years ago

“Everything smooth, no problemo.”

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Posted 8 years ago

“Great selection of products, simple website, speedy delivery!”

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Posted 8 years ago

“They have great selection and their store is organized nicely. Also the customer services is helpful and friendly.”

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Posted 8 years ago

“Ordered a t shirt was a good price and used the free delivery and it came in 2 days cant go wrong really.”

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Posted 8 years ago

“Super easy to order, and super fast delivery even though I opted for free deliver!!!”

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Posted 8 years ago

“Terrible customer service. Items go in the sale a day after ordering and they're inflexble in refunding.”

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Posted 8 years ago

Hi Emma, Thanks for your feedback. As we discussed all purchase prices are final. I'm sure you can understand why we can't go back and refund everyone who purchased items before the sale, as that wouldn't make very good business sense! I believe at the time of purchase the item you ordered was also the best price available when comparing us to competitors. You're welcome to return your item and reorder in the sale of course :) Thanks, Jack

Posted 8 years ago

“You can`t buy Samsoe & Samsoe in too many shops on the high street so I was pleased to find a trusted online store was selling their products , the sizing info was spot on and the price was 20% under JL , it arrived ahead of time , well wrapped ..... and it fits like a dream !! I also know I`m unlikely to see anyone else wearing it , many thanks .”

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Posted 8 years ago

“Quick to send out deliveries and fantastic comms. Highly recommended.”

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Posted 8 years ago

“easy transaction and quick delivery.....thanks”

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Posted 8 years ago

“Efficient, easy to use, fast. Couldn't have been easier. I will definitely buy from HUH online again.”

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Posted 8 years ago

“Lovely store, cool clothes, great staff!”

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Posted 8 years ago

“Love the selection on the website”

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Posted 8 years ago

“Great stock, Easy to use Webstore, fantastic customer service. Can't ask for much more.”

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Posted 8 years ago

“Decent gear.”

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Posted 8 years ago

“Very friendly emails :)”

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Posted 8 years ago

“Package arrived within good time, poor packaging in comparison to other online retailers and a shame there is not free return postage when ordering multiple sizes of the same item.”

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Posted 8 years ago

“Ordered a Medium and wasn't quite right, so requested exchange for a Small item. Speedy response, no fuss and received within 2 days. Very happy with response and attentive service from HUH. Store. Great range of Menswear too! Highly recommended.”

Helpful Report

Posted 8 years ago

HUH. Store is rated 3.9 based on 4,241 reviews