HUH. Store Reviews

Name: HUH. Store
Rating: 3.89

3.9 Rating 4,241 Reviews

73 %

of reviewers recommend HUH. Store

3.9

Based on 4,241 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication from Jack!”

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Posted 8 years ago

“HUH Store made me happy by selling me a beautiful FOLK coat at £100 less than the High Street and delivering it to me free of charge. I am delighted.”

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Posted 8 years ago

“Quick delivery, however the product information wasn't quite right. I checked the lable of this coat the the wool content is less than described on site. Thanks.”

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Posted 8 years ago

“Great shop, ordered fro Italy and came in about one week free.”

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Posted 8 years ago

“Quick and helpful customer service, product arrived in good time and well packaged.”

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Posted 8 years ago

“Great service....great quality....excellent delivery!!”

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Posted 8 years ago

“they email you right away when there is a problem and check it for you”

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Posted 8 years ago

“Good garments, good prices.”

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Posted 8 years ago

“Great service with super speedy deliver and love my dungarees!”

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Posted 8 years ago

“Great price for the Carhart jacket that I purchased & came promomtly. Ps remember to add your company name in the your reviews.co.uk profile... currently says "sincerely [Company Name]" at the end of your email”

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Posted 8 years ago

“Easy to order, fast delivery and always well packed.”

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Posted 8 years ago

“Great service, very quick delivery... Item was super snazzy too! Very happy with my first HUH purchase, thank you!”

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Posted 8 years ago

“delivery was super quick, two days from order! well packed and the item better than expected. perfect!”

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Posted 8 years ago

“Really easy to order, quick delivery. Good value for money.”

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Posted 8 years ago

“Easy shopping and fast delivery”

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Posted 8 years ago

“Very quick shipping and excellent customer service. Will definitely be shopping here again. A pleasure to deal with and great quality items.”

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Posted 8 years ago

“Swift delivery, good quality”

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Posted 8 years ago

“I had the worst experience with this company. I ordered a grey Hershel backpack whilst it was on offer from this website thinking I'd managed to grab a bargain and a lovely bag to present my partner on his birthday. I was told it would take 2-3 working days to be delivered but a week and a bit later it hadn't arrived. I called the company and the assistant sounded unsympathetic but very generously offered to send out another. Another week passes and the second bag does not arrived. I phoned the company to ask where it was as my partners birthday was two days away. The man, again in an unsympathetic voice, said 'sorry about that' and told me to wait a further 4 days and if it hasn't arrived they would issue a refund. I have now been issued a refund for all of this aggravation but still feel at a loss. I had no gift to present my partner. I've lost two and a half weeks waiting for a bag that should have arrived 2-3 days after purchasing it and what for to be in the same position as I was at the start. I do not recommend shopping with this company or at least online... a bitter taste has been left!”

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Posted 8 years ago

Hi James, thanks for your feedback. I am the assistant you spoke to on the phone. Apologies if I came off as unsympathetic, this was not my intention at all. In fact, I'm frustrated on your behalf as we've shipped two bags to you (Signed For) and Royal Mail has failed to deliver both. This has never happened before and we will be following up with Royal Mail as, not only do you not have your bag, we have also lost two. Apologies for any inconvenience caused. I hope you can understand we did our best, promptly shipping two bags (and subsequently promptly refunding you) and that Royal Mail let us down on this occasion (twice!).

Posted 8 years ago

“Fast & free delivery.”

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Posted 8 years ago

“Speedy communication. Items came nicely packed.”

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Posted 8 years ago

HUH. Store is rated 3.9 based on 4,241 reviews