HUH. Store Reviews

Name: HUH. Store
Rating: 3.89

3.9 Rating 4,240 Reviews

73 %

of reviewers recommend HUH. Store

3.9

Based on 4,240 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault the service with Huh. Great stuff”

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Posted 6 years ago

“Fast efficient service. Recommended.”

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Posted 6 years ago

“Excellent service with free returns. Very happy.”

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Posted 6 years ago

“Great as always! 👍”

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Posted 6 years ago

“Customer service was super quick and helpful. Shipping was fast and i really like the opportunity to shop online at smaller, independent stores.”

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Posted 6 years ago

“Prompt delivery and reasonable price”

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Posted 6 years ago

“Ordered flower pots but arrived in damaged. Got a refund immediately. Very happy with their customer service. I will buy again.”

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Posted 6 years ago

“Good fast service. International shipping was quick”

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Posted 6 years ago

“I love the variety of brands that are available to the HUH. Store. I reside in Australia and the process of my order was user-friendly and easy to deal with. It was fast too, so I'll definitely be ordering from here again :)”

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Posted 6 years ago

“HUH. provides excellent service and gives their customers lots of choice with their products. My order arrived quickly and I had no problems whatsoever.”

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Posted 6 years ago

“Great selection of brands and super quick shipping! free returns too which is great.”

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Posted 6 years ago

“Excellent service - really helpful when returning certain products. Their 60-day return policy is fantastic.”

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Posted 6 years ago

“Had questions about what I wanted to order and they were answered quickly and efficiently. Ordered placed and next day delivery was spot on. Very happy with purchase.”

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Posted 6 years ago

“Worst customer service ever! Purchase very regularly from the UK with absolute no problems and fast delivery. When I track the item it is showing destination country Zurich (this is where my order is currently been sitting in customs for the past 2 days) When I contacted to advise them of this, I was told we will look into it and advise, "but hopefully it is on its way" how can it be on its way to New Zealand when tracking is showing destination country as Zurich?? Will be contacting my bank to report as money stolen, if no explanation to where my order is in 12 hours”

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Posted 6 years ago

Hi, Once again I do apologise on behalf of Royal Mail for this routing error. As mentioned in my last email, Royal Mail have confirmed the parcel is addressed correctly to New Zealand but was routed to Switzerland by mistake. Unfortunately this is something out of our control, however I have confirmed with Royal Mail that Zurich customs will reroute this on to you in New Zealand. Regarding the "worst customer service ever" comment, I would strongly dispute this as, although I can appreciate your frustration with the courier, this is something out of our control. We have done our utmost to resolve the issue and all emails have been responded to within a few hours, even at out of office times such as 8pm and 6am to help you with the New Zealand/UK time difference. If there is anything else you would like us to help with, please do not hesitate to reply to my last email or speak to us on the live chat. Many thanks, Jack

Posted 6 years ago

“Very quick delivery”

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Posted 6 years ago

“Wow what can I say, I ordered a bumbag from HUH as a birthday present for someone, was a bit dubious as to whether it would arrive in time (or at all as I’d never heard of HUH before) I ordered it in the morning, and there it was the next day! Could not believe it when it came through my letter box! Super fast standard delivery! Well done HUH, you have come up trumps, I will certainly be buying from you again! 5*”

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Posted 6 years ago

“Great service and delivery Brilliant clothing range”

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Posted 6 years ago

“Arrived within stated time, no fault at all!”

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Posted 6 years ago

“Excellent customer service from Jack. Beautiful products”

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Posted 6 years ago

“An excellent selection and faultless service :)”

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Posted 6 years ago

HUH. Store is rated 3.9 based on 4,240 reviews