HUH. Store Reviews

Name: HUH. Store
Rating: 3.89

3.9 Rating 4,240 Reviews

73 %

of reviewers recommend HUH. Store

3.9

Based on 4,240 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item exact to picture .. arrived quickly ..its a birthday gift am sure be loved”

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Posted 1 year ago

“Genuinely the speediest service ever. Two days after I ordered I had my products. This was honestly what I expect. Perfect packaging and the products were brilliant. Genuinely reccomend this company.”

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Posted 1 year ago

“Wonderful gift for a snoopy fan. Very happy with the print.”

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Posted 1 year ago

“New store to me, but great products, great service, will definitely buy again”

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Posted 1 year ago

“Great”

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Posted 1 year ago

“No response to an email + pic at the start of Jan 2024 informing them of broken glassware in the day my order was received. Have sent multiple emails and DMs and nothing. No phone number to complain. I’ve bought from here before with no problems. What terrible customer service to ignore paying customers! Beware if you’re buying potential fragile goods.”

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Posted 1 year ago

“I never received my item.”

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Posted 1 year ago

“Class service like. Great stuff, rapid delivery.”

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Posted 1 year ago

“Bought a Hay lamp for my partner for Christmas. It was faulty so we sent it back at our own cost. Still waiting for a refund over a month later and I have received no response via email either. Awful service.”

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Posted 1 year ago

“I’m struggling to get a refund for a purchase I made in may last year , my constant emails are not being responded to . This is the worst shopping experience ever. Beware!! .”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Love this mug! Awesome quality and great price, swift delivery. Love everything about it”

HUH. Store 5 star review on 11th February 2024

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Posted 1 year ago

“At the beginning of January, I ordered 2 HAY J77 chairs from HUH. I was told that because of their "large size" there was a delay in shipping. Neither shipping nor delivery has happened as confirmed for w/c 29th January and I am STILL waiting on an update from HUH. The experience has been very stressful and time consuming, mostly considering the cost of the chairs. I have sent 5 further emails (including 1 where I offered to collect the chairs in person) and still have not received a response. All we can say is I wish I had read all the other 1-star reviews of very similar experiences here first. At present, I am considering all of my options about how I can either receive the chairs promptly or get a refund promptly if HUH continues to ignore this issue. (Since this is an ongoing experience I will update here if anything with my order changes)”

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Posted 1 year ago

“First time buying from HUH it was a good experience. Love my Snoopy pins and quick delivery.”

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Posted 1 year ago

“Great service fast delivery very happy”

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Posted 1 year ago

“The items are of good quality and delivered promptly. However, I had to wait two months for an exchange for a damaged item. After hearing nothing from repeated requests to send a replacement, I finally wrote to the manager at the returns address as live chat was never available and there is no number to ring.”

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Posted 1 year ago

“SCAM - Terrible company. I ordered an item 6 months ago, but never received it. Last month they said that they actually received it and they are ready to deliver it, now they say again that they are waiting for the item to arrive. They do not have a phone available, not returning my emails. They have really the worst customer service I've seen. Stay away from these SCAMMERS.”

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Posted 1 year ago

“Quick service and delivery well packaged”

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Posted 1 year ago

“Love shopping with HUH. Best shop with the best stuff”

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Posted 1 year ago

“Lovely peanuts framed picture, very happy with it. Quick postage and picture was very well packed. Thank you”

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Posted 1 year ago

HUH. Store is rated 3.9 based on 4,240 reviews