HUMDINGERS Reviews

4.7 Rating 158 Reviews
96 %
of reviewers recommend HUMDINGERS
4.7
Based on 158 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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020 7729 6644

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Really awful customer service. I wouldn’t spend my money here again.
Helpful Report
Posted 3 years ago
HYGIENE CONCERN from health professional: I work at health clinic of nuttall street and regularly purchase my lunch at Humdingers. Recently I witnessed the lady who served my bread by hand just after she exchanged cash transaction with customer before me. I was concerned with 1: that she touched the bread by hand and not glove and 2: that there were 2 other staff members and so the task could have been easily delegated to avoid contamination. This has happened more than two occasion. It is also a concern to see that the staff do not wear a hair net, gloves and often without masks. I would urge hospitality sector as Humdingers as a matter of priority to revise their health standards. I would have to start purchasing lunch from Hoxton market alternatives. Apologies for the low ranking but I feel it’s crucial To pinpoint health standards especially during a time of health risk Essense and as an health professional.
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Posted 3 years ago
We as local residents of Wilmer Gardens are genuinely upset with the lack of corporate responsibility Humdingers place towards its residents by fly tipping ping overload of its rubbish as Displayed on the photos. This is a no through road and our only access to home. Returning home to find blockage caused by local business has sincerely damaged the image of our beloved community. This inconsiderate approach is highly conserving as Wilmer Gardens where Humdingers overload their rubbish is the only entrance to emergency vehicles. Could the management urgently review their actions and Resolve this. We have never had issues caused by local businesses and are seeking respect.
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Posted 3 years ago
Didn't receive Christmas dinner which was bought, paid for, but not delivered. Humdingers did nothing to rectify situation, did not take contact details to identify the missing meal, or ensure that a solution was found.
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Posted 3 years ago
Humdinger of a stuff up. I decided to use Humdinger catering due to their good reviews and we thought we would push the boat out and have our party catered to make it truly special. Having booked and paid for catering two weeks in advance Humdinger failed to show. I called all the numbers possible for the company and only one person answered, the chef, who said he had no knowledge at all of my order. When the manager FINALLY called me over an hour after they had been due to show (and only after I had called the chef again because he was the only person who would answer!), she didn't even initially apologise! She just explained that there had been an I.T. failure and my order had been lost. I truly saw red after she said that they would make it up to me... by offering me a refund for the service that they had completely failed to provide . I am deeply disappointed in this company but thank god for Deliveroo, who delivered hot and tasty food to save the day. I have still not had an apology and no one has contacted me to sort out a refund. Utterly appalling customer service. Don't use this company if you actually want catering for your event.
Helpful Report
Posted 5 years ago
Hi Kate, We are so very sorry for the experience you received over the weekend. As can be seen from our reviews this isn't to be expected of Humdingers Catering. We will be sending an email to initiate a full refund and details of further compensation for the IT error that severely impacted your event, while also ensuring that any issues with our system are rectified right away.
Posted 5 years ago
HUMDINGERS is rated 4.7 based on 158 reviews