Hyde & Sleep Reviews

1.1 Rating 69 Reviews
D
Happiness Grade
D

Delivery - Average

50.00%
Industry Average
Purchased the pocket sprung Hybrid Plus and took delivery in October 2017.
posted 5 years ago - F & C
Nexltl on to the mattress tried this out when I unpacked The mattress thought it was quite thin but thought I would give it a try how wrong was I it felt like sleep6on an air bed but worse I could feel the base ofepd base digging in to my spines asked to return this and they tried to get me to keep it basically I had to e-mail them stating I wanted to return this and I stated this is the most ubncomftable mattress I have even slept on so many e-mail back they finally gave me a collection date of th0e 6th of September got a phone call in the morning which I missed stating they would be picking this up between 12 and 2 so I phoned them back to say this was fine went straight to voicemail left messages so when it got to half past one and heard nothing phoned Hyde and sleep spoke to a guy was very nice he said he would phone them to see what was going on rang back saying they had broken down And wouldn't be comming till seven in the evening and apparently they said I'd asked them to come after half one 1 I hadn't spoken to them 2 why can't they have the decency to phone and let you know the guy from Hyde and sleep phoned back to complain and got them to come earlier this would be between 3 and 5 in the evening which they did the delivery men were very pleasant and when I informed them of the problems in the morning they didn't know anything about this and verge very helpful.
posted 6 years ago -