i2visa UK Ltd Reviews

Name: i2visa UK Ltd
Address: i2visa UK Ltd Forth House 28 Rutland Square Edinburgh EH1 2BW, Edinburgh
Rating: 4.95

5.0 Rating 1,322 Reviews

99 %

of reviewers recommend i2visa UK Ltd

Company Reviews

Questions

Metrics

5.0

Based on 1,322 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01314607023

Email:

joeyzhou@i2visa.co.uk

Location:

i2visa UK Ltd Forth House 28 Rutland Square Edinburgh EH1 2BW
Edinburgh
EH1 2BW

Write Your review

Tell us how i2visa UK Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

i2visa UK Ltd 5 star review on 18th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid £168 extra for the Express service.. the embassy was closed so the express service wasn't available and despite letters i2visa wont refund me for the extra cost for a service which wasn't possible. Citizens advice has informed me I can take this matter to court and i2 visa still won't refund me... don't trust them.”

Helpful Report

Posted 4 years ago

“Very poor service. Ended up paying significantly more for my visa as I accidentally completed too many forms & my order wasn’t checked properly. I was then threatened with legal action if I didn’t pay. Would not recommend or use this service again.”

Helpful Report

Posted 5 years ago

We were given a wrong instruction of the whole Chinese visa and document process by both of you. If you mistakenly apply for the legalisation for your both birth certificates you'll obviously need to pay for them. It is like that you give a wrong order to a waiter/waitress in a restaurant but eventually you'll still be required to pay the wrong meal/dishes. If you walk out without the payment we will obviously take the legal action. In the Neil's email he said that he made the mistake of the process but now you gave us the negative review which was NOT our fault. Absolutely unfair! It is totally unacceptable to confuse our visitors in the website world. We did help you and Neil's visa application without any mistakes in-between under the guaranteed time frame at a very competitive price. We really hope that you could reply to our message to disclosure 'true' and 'false'. i2visa

Posted 5 years ago

“They were not able to complete the service and have my document legalised. It was successfully legalised by another agency two weeks later.”

Helpful Report

Posted 5 years ago

Your TEFL certificate is NOT an UK document (which was issued in British Oversea Territory) so it can't be legalised by FCO.

Posted 5 years ago

“I wish there was no star to give unfortunately. Wasted my time. I followed the instructions and they kept my passport for 7 days. I had everything ready and I have British passport as well. They asked me to make a payment and when I paid fees I got my passport within 24 hrs and they said my application is rejected without any confirmation letter or email. If they paid the Chinese Embassy there should be receipt. I don't think they applied for my visa only thing is that I got was a refund. They told me no refunds once application is processed. Please save your money and time. No explanation was made because they did not proceed my application... Visa agencies work well in London.”

Helpful Report

Posted 5 years ago

It is not fair that you left a star. Chinese visa application decision is out of our control. Our job is to get all required paper work ready for submission and provide you with the updated visa policy. We don't have any choice that your visa application was not accepted in Edinburgh. So we fully refunded you immediately (also paid you the return postage). We kept your passport for 7 days because your visa form was completed by handwriting (not electronically). We waited for your electronical form for 6 days. You said that visa agencies worked well in London. It has been two months now I just wonder if you got the visa application approved in London yet?

Posted 5 years ago

i2visa UK Ltd is rated 5.0 based on 1,322 reviews